dbahia, Thank you for posting in the Intel® Communities Support.
In reference to your question, for us to better assist you with this matter, we just wanted to confirm a few details about your system:
What is the model of the motherboard?
If this is a laptop, what is the model of it?
Is this a new computer?
Were you able to install the drivers before on this same machine?
Was the Intel® Wi-Fi 6E AX211 working fine before on this same computer?
When did the issue start?
Did you make any recent hardware/software changes that might cause this problem?
The wireless card, did you purchase it separately or did it come installed on the computer?
Which Windows* version are you using?
Does the problem happen at home or in the work environment?
Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
