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Issues with Killer Intellgence

Tric-Out
Beginner
750 Views

I have am having issues with this software with certain web sites such as Fox News.   When I go to Fox News, some times the page loads as it should but at other times the page is just a blank page with the links of the stories.  But almost always trying to log in to post comments on those stories, will not work.  clicking on login just doesn't work.   

Only after I disable Killer Intelligence through Task Manager does Fox News completely work.   It does not matter if I use Google Chrome, Fire Fox or any other browser, the out come is always the same till I disable Killer Intellgence.   My system is up too date on all Dell/Alienware and Microsoft drivers.  

 

This is the specs (sorry for lengthy details) but wanted to make sure I covered every thing)

Processor

 Processor

Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz

 Number of Cores

20

 Speed

5.3 GHz

 Stepping

5

 Family

06

 Model

A5

 CPU ID

BFEBFBFF000A0655

Memory

 RAM

32 GB

 

Video Card

 Video Card

NVIDIA GeForce RTX 3090

 Chipset

NVIDIA GeForce RTX 3090

 Manufacturer

Nvidia

 Hardware T&L

Yes

 Total Memory

40 GB

 Dedicated Memory

24 GB

 Driver Version

31.0.15.4601

 Vertex Shader Version

6.0

 Pixel Shader Version

6.0

 Plug and Play ID

VEN_10DE&DEV_2204&SUBSYS_38801028&REV_A1

 Device

2204

 Vendor ID

10DE

Operating System

 Size

64-bit

 Operating System

Windows 11

 Version

10.0.22621

 Locale

0409

 

BIOS

 BIOS

1.0.21

 Manufacturer

Alienware

Sound

Audio 1

 Sound Device

Razer BlackShark V2 Pro

 Driver

10.0.22621.2506

Audio 2

 Sound Device

Realtek(R) Audio

 Driver

6.0.9394.1

Audio 3

 Sound Device

Steam Streaming Microphone

Audio 4

 Sound Device

RIG-800PRO

 Driver

10.0.22621.2506

Audio 5

 Sound Device

Steam Streaming Speakers

Audio 6

 Sound Device

 

 Driver

 

Audio 7

 Sound Device

 

 Driver

 

Audio 8

 Sound Device

DCR028

 Driver

10.0.22621.1

Audio 9

 Sound Device

NVIDIA High Definition Audio

 Driver

1.3.40.14

 

Drives

 Free Memory

149 GB

Software

 DirectX

11.0

 .NET

4.8

 Internet Explorer

11.1.22621.0

 Chrome

120.0.6099.110

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3 Replies
DeividA_Intel
Employee
701 Views

Hello Tric-Out,  


Thank you for posting on the Intel® communities. I can imagine how frustrating that would be. 


To have a better view of your issue, please confirm this:


1. Is this the original wireless adapter that came pre-installed on your computer or did you change/install the adapter to this computer?   

2. What is the brand and model name of your Killer wireless adapter?

3. Is this issue limited to "Fox News"? Or, is it preset with other web pages?

4. Is this issue also present with applications that use Wi-Fi?

5. Is this issue recent or was it present out of the box?


Regards,  

Deivid A. 

Intel Customer Support Technician 


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DeividA_Intel
Employee
674 Views

Hello Tric-Out,  


This follow-up has the intention of confirming if your issue with the Intel® Killer™ Control Center persists or if you were able to fix it. Please let me know if you need further support.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
647 Views

Hello Tric-Out,  


I was checking your thread and noticed that I have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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