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Jhindo
Beginner
452 Views

Kein Bluetooth, was kann sein?

Installation neueste Intel-Treiber (Treiber-Assistenten) für Dual Band Wireless-AC 7260-Adapter, WLAN schnell und sauber, aber kein Bluetooth im System. Im Gerätetreiber Bluetooth aktiv. Rechnerneustart und Neuinstallation des Treibers ohne Erfolg. Mit AR5BWB222 Wireless Adapter, Bluetooth 4.0, Bluetooth einwandfrei...Was bleibt noch? Danke, Jhindo

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5 Replies
n_scott_pearson
Super User Retired Employee
104 Views

You need to install both the Intel Wireless and Intel Bluetooth driver packages. It is best to install the Bluetooth package before the Wireless package.

 

Hope this helps,

...S

Wanner_G_Intel
Moderator
104 Views

Hello Jhindo, 

 

Were you able to follow the steps recommended?

 

If you have further connectivity issues, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.

 

1. Download the Intel® System Support Utility and save the application in your computer.

2. Open the application and click "Scan" to see system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".

3. To save your scan, click Next and click Save.

 

Also, please let us know if the Intel® Wireless Adapter came preinstalled on your computer. 

 

Note: We use a translation tool to better assist you since our support is in English only.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Wanner_G_Intel
Moderator
104 Views

Hello Jhindo,

 

If you need further assistance, please let us know.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Jhindo
Beginner
104 Views

Hallo,

vielen Dank für die Hilfe.

aber die Reihenfolge in der Installation der Treiber ist nicht von Bedeutung.

nach der Deinstallation der Treiber und des Wlan-Adapters führte ich einen Neustart durch, dann eine Neuinstallation der Treiber, Bluetooth war weiterhin nicht vorhanden, danach führte ich die Tastenkombination "f3 + fn" durch - Bluetooth erschien und nahm dann auch den Betrieb in der Testphase auf; fehlefrei.

 

Danke und schöne Grüße aus Deutschland.

 

Jhindo

 

in english:

 

Hello,

many thanks for the help.

But the order of installation of the drivers is not significant.

after deinstall the drivers and the wlan adapter, I rebooted, then a reinstall the drivers, bluetooth was still not available, then I ran the key combination "f3 + fn" - bluetooth appeared and then took the operation in the test phase; missing free.

 

Thank you and nice greetings on the good old Germany.

 

Jhindo

Wanner_G_Intel
Moderator
104 Views

Hello Jhindo,

 

We are glad to know that the issue was fixed.

 

Regards,

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

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