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KillerIntelligenceCenter.exe process terminated due to an unhandled

yangyiws
Beginner
4,011 Views

Killer® Wi-Fi 6E AX1675x 160MHz Wireless Network Adapter (210NGW) show report:

 

级别 日期和时间 来源 事件 ID 任务类别
信息 2021/8/14 15:54:00 Windows Error Reporting 1001 无 "故障存储段 2175426165403761491,类型 5
事件名称: CLR20r3
响应: 不可用
Cab ID: 0

问题签名:
P1: KillerIntelligenceCenter.exe
P2: 3.1021.524.1
P3: 60ab45c4
P4: System.Windows.Forms
P5: 4.8.4400.0
P6: 60b905e3
P7: 2def
P8: 0
P9: System.ComponentModel.Win32
P10:

附加文件:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9C52.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E28.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E48.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E46.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E57.tmp.txt

可在此处获取这些文件:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_KillerIntelligen_7e9aea197ff4f8346de3133cc8987bb24418a2a8_3515bb95_0c71f091-90bf-41c3-802c-5a91a766de26

分析符号:
重新检查解决方案: 0
报告 ID: ff910c0c-01c7-4cf4-acd3-9714e1e85bf3
报告状态: 268435456
哈希存储段: 2230039933ee6b9bfe30aa924ffb3b53nCab GUID: 0"
错误 2021/8/14 15:53:57 Application Error 1000 (100) "错误应用程序名称: KillerIntelligenceCenter.exe,版本: 3.1021.524.1,时间戳: 0x60ab45c4
错误模块名称: KERNELBASE.dll,版本: 10.0.19041.1151,时间戳: 0x891df6d3
异常代码: 0xe0434352
错误偏移量: 0x0000000000034ed9
错误进程 ID: 0xe80
错误应用程序启动时间: 0x01d790e16bca6782
错误应用程序路径: C:\Program Files\WindowsApps\RivetNetworks.KillerControlCenter_3.1021.524.0_x64__rh07ty8m5nkag\KillerControlCenter_v2\KillerIntelligenceCenter.exe
错误模块路径: C:\WINDOWS\System32\KERNELBASE.dll
报告 ID: ff910c0c-01c7-4cf4-acd3-9714e1e85bf3
错误程序包全名: RivetNetworks.KillerControlCenter_3.1021.524.0_x64__rh07ty8m5nkag
错误程序包相对应用程序 ID: RivetNetworks.KillerControlCenter"
错误 2021/8/14 15:53:52 .NET Runtime 1026 无 应用程序: KillerIntelligenceCenter.exe
Framework 版本: v4.0.30319
说明: 由于未经处理的异常,进程终止。
异常信息: System.ComponentModel.Win32Exception
在 System.Windows.Forms.NativeWindow.CreateHandle(System.Windows.Forms.CreateParams)
在 System.Windows.Forms.Control.CreateHandle()
在 System.Windows.Forms.Control.get_Handle()
在 System.Windows.Forms.Control.CreateGraphicsInternal()
在 System.Windows.Forms.ThreadExceptionDialog..ctor(System.Exception)
在 System.Windows.Forms.Application+ThreadContext.OnThreadException(System.Exception)
在 System.Windows.Forms.Control.WndProcException(System.Exception)
在 System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
在 System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
在 System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
在 System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
在 System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
在 KillerNetworkManager.Program.Main()

 

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4 Replies
David_G_Intel
Moderator
3,969 Views

Hello yangyiws


Thank you for posting on the Intel️® communities. Please share more information with us:

  • Do you get any other problems apart from the errors?
  • Are you having issues on Wifi, Bluetooth or both?
  • When did it start to happen?
  • Do you remember if this issue happened after a new OS update or Wireless driver update?
  • Is this a laptop or desktop system?
  • Is this issue happening at home, office environment or both?
  • Is this a new computer? If so, have check with your system's OEM for validated drivers or support on known issues related to the symptoms experienced?
  • What OS version are you using?
  • Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
  • Were you able to have you wireless connection in a normal/expected performance before?
  • Have you installed any recent software or hardware in your system?
  • Have tried a roll back to a previous driver version for testing?
  • Provide the Intel® System Support Utility (Intel® SSU) results 
    • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows
    • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
    • Click on the menu where it says "Summary" to change to "Detailed View".  
    • To save your scan, click on "Next", then "Save".  


Regards, 

David G 

Intel Customer Support Technician 


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David_G_Intel
Moderator
3,953 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,

David G.  

Intel Customer Support Technician  


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yangyiws
Beginner
3,932 Views

I have solved the problem,The reason is the software conflict of Sogou input method.

thank you

 

 

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David_G_Intel
Moderator
3,896 Views

We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, we will proceed to close it. 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Best regards, 

David G 

Intel Customer Support Technician 


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