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ADeni1
Beginner
1,370 Views

Low wifi speed

Hi am using hp notebook 15-ay190nia and am experiencing very low wifi throughput speed of less than 1Mb/s. What can i do to increase to increase wifi speed.

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2 Replies
idata
Community Manager
76 Views

Hello Annan,

 

 

We understand that you're experiencing slow connection Wi-Fi connection with your laptop.

 

 

Normally, what's is your connection speed on this network? Do you remember when did the issue start (after an update, addition of a new software, etc.)?

 

 

In order to better assist you, we would like to gather some more information. Please download and run the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91... Intel® System Support Utility (while connected to your network) and save the report on your system.

 

 

Also, we would like to check the WLAN report created by Windows*. Here's how to find it:

 

  1. In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
  2. At the command prompt, type netsh wlan show wlanreport.
Please share the resulting logs with us.

 

 

Best regards,

 

Eugenio F.

 

 

 

 

idata
Community Manager
76 Views

Hello Annan,

 

 

We haven't heard from you since the creation of this post.

 

 

Let us know if you still need assistance with your wireless connection speed.

 

 

Best regards,

 

Eugenio F.
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