Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7422 Discussions

Lso was trigered - random Wi-afi disconnections AX201

Bildos
Beginner
780 Views
I can see several network traffic disconnects every day. I have to reconnect again manually. It’s really annoying.

Cards: Wi-Fi 6 AX201 drivers: 22.40.0.7

Error: Lso was trigered

Any solution?
0 Kudos
3 Replies
DeividA_Intel
Employee
743 Views

Hello Bildos,  

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html  


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  



2. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   


3. Is this a laptop or desktop computer? 


4. Is this issue recent? If so, when did it start?


5. Have you noticed any errors in the device manager?





Regards,  

   

Deivid A. 

Intel Customer Support Technician 


0 Kudos
DeividA_Intel
Employee
717 Views

Hello Bildos,  


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


0 Kudos
DeividA_Intel
Employee
697 Views

Hello Bildos, 


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you. 


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


0 Kudos
Reply