My 5ghz Bandwidth is slower and less stable than my 2.4Ghz bandwidth.

[NBohi]

I use an ASUS TUF FX504GE laptop which has the Intel wireless AC 9560 160 Mhz installed in it.

I am experiencing low speeds on the 5ghz channel.

my 2.4 ghz is working fine and is providing optimum speed.

It is not the issue of my router as i have checked the same with other devices and the problem seems to be in this particular laptop.

While testing connection on the 5ghz network, the speed boosts up first and then degrades. I face a lot of fluctuations and constant low speed on that channel.

I have tried everything. I tried connecting to a different network and still the problem persists. I tried testing my connection while staying as close to the router as possible in order to avoid obstruction. But still I experience very low speeds.

I have my drivers upto date. I update my drivers from the ASUS website .

please help

[AndrewG_Intel]

Hello NBohi

Thank you for your response.

Besides checking this further with your OEM, contacting your Internet Service Provider (ISP) or router manufacturer is actually a good idea.

It has been a pleasure to assist you.

Sincerely,

Andrew G.

Intel Customer Support Technician