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NUC5i5MYHE--wifi dual band 7265 not working -picking any wifi networks

GK10
Beginner
1,912 Views

Hi

I have installed -19.71 drivers for 7265 dual band wifi Bluetooth card

I have win 10 OS.

not picking any wifi signal ?

any help?

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5 Replies
idata
Employee
463 Views

Hi GiriK,

 

 

We understand your situation regarding your wireless adapter that is not picking any wifi networks.

 

 

Please make sure that the antennas are securely connected to the wireless adapter. If they are, please try to switch the antennas position.

 

 

We look forward to hearing back from you.

 

 

Best Regards,

 

Junior M.
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GK10
Beginner
463 Views

hi Junior M

Thank you for response.

I don't have any antenna on the NUC NUC5i5MYHE?

does it accommodate one?

can you advise part no?

surprised this day and age we need to have an antenna to pick up wifi signal where router is like a meter away from the PC?

Regards

Giri

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idata
Employee
463 Views

Hi Giri,

 

 

Your Nuc has the antennas already built in into the frame, what you need to do is to take apart the motherboard and you will be able to see the antennas.

 

 

Please refer to the following guides:

 

 

-https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/nuc-kits/NUC5i3MYHE_NUC5i5MYHE_IntegrationGuide02.pdf Integrations Guide- Step 3

 

-https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/nuc-kits/NUC5i3MYHE_NUC5i5MYHE_UserGuide03.pdf User Guide- Page 4

 

-https://www.intel.com.au/content/www/au/en/support/boards-and-kits/intel-nuc-kits/000006053.html What's in the Box for Intel® NUC Kit NUC5i5MYHE

 

 

Let us know if there is something else we can assist you with.

 

 

Best Regards,

 

Junior M.
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GK10
Beginner
463 Views

hi Junior M

Thank you.

that explains missing piece of information.

solved and all working great..

have a great day.

regards

Giri

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idata
Employee
463 Views

Hi Giri,

 

 

Thanks for letting us know that the situation is already resolved. We're always glad to be of assistance.

 

 

If you have any further questions, please don't hesitate to contact us again.

 

 

Best regards,

 

Junior M.
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