New BE200 Wifi 7 M.2 card slow to connect to the router on boot. - 2ページ

irvsp · ‎03-13-2024

I had an Intel AX1650i and replaced it with the BE200. I got a new router that is WiFi 7.

It works fine when connected. It is the connection that is a problem. It comes on too late for another program, MailWasher Pro, a program that previews my email be checking my accounts, getting the emails can 'characterizes' them and marks of removes them depending on the filtering results before I bring them into my email client.

However, on boot, the LAN/Internet is not connected and I get this:

Before I switched to that M.2 card I had no problems? It was up before the above program started processing.

I switched over to Ethernet (uses a different adapter) and there is no problem?

I reset the NETWORK ADAPTERS and it did not fix the problem?

I checked the Service WLAN AUTOCONNECT and it was in AUTO

In the card properties, I set the Prefered Band to 6Ghz thinking it took some time going through the bands look for one to connect, no help.

Is there something else I can try?

irvsp · ‎08-18-2024

@RamyerM_Intel wrote:
Hello irvsp,
First off, let me explain further about original equipment manufacturer devices. Please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed in your system. Since you are using the Dell XPS8940, which came with the AX1650i M.2 card, you need to contact Dell first before making changes to your current system. This is because they need to determine if the Intel® Wireless Adapters you plan to install are approved for use in your system and country. If the manufacturer doesn't have the necessary approvals, the party installing the device is responsible for the approvals. Installing adapters on an unauthorized system may be illegal. The end user is not authorized to install the Intel® Wireless Adapters. Only the manufacturer or its authorized representative can install the adapters. You may also visit this link for more information: Regulatory Information Regarding Wireless Hardware Installation or Upgrade.

I understand your concern for motherboards wherein a wireless component is not installed. If this is a motherboard without the wireless adapter included, we can check it for you; however, since this is a whole system that is a product of Dell, it is best to reach out to them to verify the possibility of upgrading their system. If there is any confusion, kindly let me know and I will answer it for you.

Regarding the Intel Driver and Support Assistant not being able to detect the BE200 in your device, I want to coordinate this with my team for further checking. However, to set your expectations, Intel Driver and Support Assistant only offers generic drivers. Since you are using an OEM device, there might be specific driver configurations needed in your system provided by the OEM manufacturer to make sure everything is working perfectly. Nonetheless, I promise to get back to you on this thread as soon as possible regarding this concern. Thank you for your patience and cooperation.
Ramyer M.
Intel Customer Support Technician

OK Ramyer,

It took some time, Dell did support the BE200 on newer XPS and it came installed on new models.

Well, NOW it is supported on the XPS8940 as well AND Dell has posted an APPROVED driver for the BE200.

As you can see I was notified of it being available AND installed it. System rebooted, and I am running it. It is 23.60.1.2 driver.

After re-boot, I had to REPAIR the DSA. However, it STILL doesn't show the BE200.

Maybe now you can 'work' the problem instead of pushing it off to Dell. Suspect since I was not the only one seeing this, it is on Intel's end, maybe the adapter isn't in its recognized list of devices?

fb69 · ‎04-10-2024

Hello,

I have the same problem with an Amazon Eero Max 7 router and the last Laptop HP Spectre X360 (2024) with Intel Be200 card

Slow to connect to the router.

I have installed today the last Intel Wifi driver 24.40.0 ( 09/04/2024), and now this is better for me. it's faster to connect.

Try

The blutooth driver in 24.40.0 is also available

irvsp · ‎04-10-2024

Thanks for the UPDATE notice... got both drivers.

If DSA was working, I would have known about the new drivers.

Seems to work just as well too.

I did improve the connection time some. In the Advanced settings in the card profile I made the Preferred band 6Ghz and that seemed to help.

Still, once the Desktop opens, if I count slowly, at 10 or 11 the connection is made as the Network icon on the Task bar Systray changes from the Globe to the Wifi symbol. However, with the old card it was the Wifi symbol was there when the Desktop opened.

I had to use a program, AUTORUNS, so delay the 2 programs then needed access sooner than available and delays those by 15 seconds and that works for me.

fb69 · ‎04-10-2024

The driver is 23.40.0 not 24.40.0.. sorry

RBBrittain · ‎04-10-2024

I assume you're referring to the OP's slow connection time problem and not the IDSA detection problem both of us have. (I don't recall any slow connection issues, but maybe I'm just a bit more patient.) I also downloaded 23.40.0.x Wi-Fi & Bluetooth drivers supplied by other OEMs, but they did not solve my HP problem. (Apparently HP doesn't have BE200 drivers for any model. The latest Intel generic drivers are 23.30.0.x.)

Have you tried Intel Driver & Support Assistant (IDSA) and/or Intel System Support Utility (SSU) to see if they at least detect the BE200? That is my primary issue. I suspect they won't detect your card either, just like me. If they do detect it, however, what kind of WLAN card did it replace?

fb69 · ‎04-10-2024

yes (slow connection time problem). No BE200 is not detect, but i have now the internet connexion symbol before i enter the login password.

I think that W11 isn't fully compatible, W11 24H2 will resolve this problem, or an new update ...

fb69 · ‎04-10-2024

See this:

https://www.xda-developers.com/windows-11-build-26063/

Mine Win 11 is 23H2 : with build 22631.3447

irvsp · ‎04-10-2024

Yes, the 'state' of W11 with respect to WiFi 7 is well known and old news.

You'll note the article also talks about Laptops only? Also it states this:

=============

The highlight of this build is, of course, Wi-Fi 7 support, which comes with some big improvements over previous versions, delivering even faster speeds. This is thanks to a multitude of technologies, such as multi-link operation (MLO), 320MHz ultra-wide bandwidth in the 6GHz spectrum, and 4096-QAM modulation to improve data transmission.

==============

So what is it that it will provide but I don't have now with a Wifi 7 routers and the BE200 M.2 card?

My router can do MLO, 320MHz wide, and a 6Ghz SSID, as well as 4K-QAM....

I assume you also saw this:

==========

Of course, to take advantage of it, you'll need to be connected to a Wi-Fi 7 access point, which is still relatively uncommon, especially if you're using a router provided by your ISP.

==========

What it might mean is Windows is including in the OS some features that the BE200 has? Doubt it though. Possible that Windows would have some 'parts' of what Intel has in its drivers, and that is what is meant by support.

Check this link, https://www.windowscentral.com/software-apps/windows-11/microsoft-brings-wi-fi-7-support-to-windows-11-with-latest-preview-build-coming-to-everyone-later-this-year and that page and many others were posted the last week in Feb., just after WiFi 7 standard was released. However, this part is interesting:

==========

Of course, Wi-Fi 7 is only available on new hardware that ships with the technology. It requires both a Wi-Fi 7 access point and Wi-Fi 7 hardware built into PCs and laptops. In our Dell XPS 14 review, we noted that it's one of the first Windows PCs on the market with support for Wi-Fi 7, but Windows won't be able to fully utilize the faster speeds until the version 24H2 update later this years.

==========

Note the 'built into' part. That would mean 'on the motherboard', not an M.2 card or even a PCIe card, but hard wired on the motherboard, and in most cases, a Laptop.

RBBrittain · ‎04-11-2024

I haven't fully analyzed your earlier post or PM, though I glanced at it. Nonetheless, I think part of your confusion here is you don't understand these two things yet (don't worry, listen & learn):

1. To get the full benefit of ANY new 802.11 / Wi-Fi protocol, BOTH your AP (including routers & mesh nodes) AND your client device need to support it. If one does but not the other, you MAY see improved throughput; but you won't see ALL the throughput improvements till BOTH support it.

2. For Windows clients like laptops & desktops, 802.11 / Wi-Fi support isn't JUST about the PC hardware & driver software (what Intel & OEMs are responsible for); it's ALSO about the OS itself (Microsoft's domain). While we have the BE200 hardware & drivers for it, only one of the three major Wi-Fi 7 improvements in the Windows Central article is fully implemented thus far -- 320 MHz channels (twice the 160 MHz max of Wi-Fi 5, 6 & 6E, and four times the 80 MHz many routers are limited to at 5 GHz including mine). The other two major improvements -- MLO (multiple Wi-Fi bands used simultaneously by the same client) and 4096-QAM modulation (essentially improved signal compression) -- will require OS support, now in the Canary ("in the coal mine" as I said earlier) preview build of Win11 version 24H2, scheduled for release later this year.

Note that while a part of the article you quoted points to a review of the Dell XPS 14 which it claims has Wi-Fi 7, that laptop only has Wi-Fi 6E (via the Killer version of Intel's AX211 card) per both the review & Dell specs. Other Dell XPS laptops have Wi-Fi 7; HP just rolled out its first (the Omen Transcend 14), but its BE200 OEM drivers are older than Intel's. The only advantage laptops with Wi-Fi 7 pre-installed have over us is full OEM hardware support; they use the same Wi-Fi cards we bought & installed ourselves.

I will reserve further comment till I review your other posts & PM. I may also try downloading the HP Omen drivers, uninstalling my current ones & installing those; they *might* contain the OEM hooks needed for IDSA & SSU to identify mine.

irvsp · ‎04-11-2024

@RBBrittain wrote:
I haven't fully analyzed your earlier post or PM, though I glanced at it. Nonetheless, I think part of your confusion here is you don't understand these two things yet (don't worry, listen & learn):

1. To get the full benefit of ANY new 802.11 / Wi-Fi protocol, BOTH your AP (including routers & mesh nodes) AND your client device need to support it. If one does but not the other, you MAY see improved throughput; but you won't see ALL the throughput improvements till BOTH support it.

Agreed, but I think I have both, the Wifi 7 router and the BE200. Yes, my AX and N devices, especially the 2.4Ghz device see little to no improvement. The AX's do seems to have a little more speed though.

@RBBrittain wrote:

2. For Windows clients like laptops & desktops, 802.11 / Wi-Fi support isn't JUST about the PC hardware & driver software (what Intel & OEMs are responsible for); it's ALSO about the OS itself (Microsoft's domain). While we have the BE200 hardware & drivers for it, only one of the three major Wi-Fi 7 improvements in the Windows Central article is fully implemented thus far -- 320 MHz channels (twice the 160 MHz max of Wi-Fi 5, 6 & 6E, and four times the 80 MHz many routers are limited to at 5 GHz including mine). The other two major improvements -- MLO (multiple Wi-Fi bands used simultaneously by the same client) and 4096-QAM modulation (essentially improved signal compression) -- will require OS support, now in the Canary ("in the coal mine" as I said earlier) preview build of Win11 version 24H2, scheduled for release later this year.

You saw I have 320Mhz channels, I do have 4K-QAM as well. MLO as well:

I did test with it, but I couldn't tell any difference on the WiFi 7 6Ghz and MLO in speed. I'm max'ed out at around 1.15Gbps on both it seems. May made a difference for some devices. The BE200 handles both normal and MLO SSID's well with the same wireless test reading.

Same W11 as available now,

OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631

Was strange that XPS14 was mentioned and it wasn't WiFi7, but possible a 'test' system with it was tested by them.

I'm sort of thinking that newer Wifi enabled systems might have better antenna's or more than likely tested and supported by the PC vendor, vs. the position we are in now being pointed back to the PC vendor and we both know they would not handle any problems and if out of warranty at a minimum charge for support.

I should mention I also installed the new driver(s) and my connection speed at boot has not improved, and the Bluetooth works fine, but did before too.

RBBrittain · ‎04-11-2024

Your mesh system appears to fully supports MLO & 4096-QAM as well as 320 MHz now. That provides some speed benefit because your Decos can make full use of Wi-Fi 7 between them for wireless backhaul.

However, Intel's own release notes for the BE200 drivers say MLO won't be supported on the PC end till Win11 24H2. You see no speed benefit at the PC by activating MLO on the mesh because your BE200 is treating that SSID as non-MLO.

Intel also says that the current BE200 drivers support 320 MHz channels in 6 GHz from Wi-Fi 7 APs, but only using Wi-Fi 6E protocols (i.e., 1024-QAM instead of 4096-QAM). Though that produces most of the speed benefits of Wi-Fi 7, the last 20% or so will have to wait for 4096-QAM to be fully implemented in 24H2.

irvsp · ‎04-11-2024

@RBBrittain wrote:
Your mesh system appears to fully supports MLO & 4096-QAM as well as 320 MHz now. That provides some speed benefit because your Decos can make full use of Wi-Fi 7 between them for wireless backhaul.

However, Intel's own release notes for the BE200 drivers say MLO won't be supported on the PC end till Win11 24H2. You see no speed benefit at the PC by activating MLO on the mesh because your BE200 is treating that SSID as non-MLO.

Key words there, "on the PC"... which means NEW PC's with WiFi 7 built-in.

I did not see benefit with MLO for 3 reasons:

My Wireless speed is the MAX. I can get from my ISP's 1Gbps service.
Range of the Wifi SSID signals are limited, 2.4Ghz goes the furthest away from the router. 5Ghz is shorter, and I'd expect that 6Ghz would be even less... and when using a mobile device, MLO could offer better speeds at distance than just the 6Ghz.
With 3 Deco's I've got better home coverage. I did test walking away from the house with my iPhone, but it is not BE or 6Ghz capable, nor my iPad. My desktop is the sole Wifi 7 BE capable device I have.

I do think that I could see improvement on a wireless WiFi 7 device at distance with MLO vs. just using the 6Ghz SSID from what I have read? I just can't verify it now. That is if connected at distance to the strongest Deco but at a distance when the SSID DB degrades, and the 5Ghz (or 2.4Ghz) SSID was stronger, with MLO I'd switch to that one, but could also not get the full capable Speed I could with 6Ghz when I had a stronger connection to it, but still better speed wise on MLO connecting to the 5Ghz than if I was only on the 6Ghz.

The 'rub' or what I can't get my head around is 'who does what to who' sort of deal.

Note you need both the device and router to support it any BE stuff. If my router doesn't produce an MLO SSID and the Driver doesn't as well recognize it as a selection for connection, then MS Windows can I guess can handle MLO, as long as the network adapter can take the commands from the OS I guess? In any event, you still need to supply 3 bands to the network adapter. So in principle I guess, a 'cheaper' router that is only tri-band and without the MLO option it would/could work for?

Difference is between what the router can supply in terms of a single SSID (MLO) or the OS combining 2 or 3 based on what it sees coming in from the Network Adapter in terms of SSID DB value?

Many Deco systems these days have a COMBINED 2.4/5Ghz SSID. That is all 2.4/5Ghz devices connect to that SAME SSID, and the Router determines which band to put them on. Seems to work well. Of course, the same 'choice' does it appears to cause devices to switch bands and/or Deco connections based on the DB value of the connection they are in... like when moving around an areal covered by more than one Deco unit, the device goes to the strongest signal.

RamyerM_Intel · ‎04-24-2024

Hello irvsp

I acknowledge the challenges you're facing and we understand your situation. It's clear that you and RBBritain have been actively discussing this matter. It's unfortunate that your laptop is no longer under warranty, and I understand how this can add to the frustration. Our ability to support devices made by Original Equipment Manufacturers (OEMs) is somewhat limited due to the unique customizations and configurations they implement. This is why it's crucial to consult with the OEM regarding any changes, as compatibility issues may arise from hardware or software constraints specific to their systems. OEMs often design their computers to work with certain wireless adapters only, and using a different one without their approval could lead to installation errors.

Regarding the Dell XPS 8940, it's important to note that according to the official manual, the system is designed to support two specific wireless modules: the Qualcomm QCA9377 (DW1810) and the Killer AX1650i (Wi-Fi 6, operating at 2.4GHz/5GHz). There is currently no evidence in the BIOS updates from Dell to suggest that there is support for 6GHz. For detailed specifications and further information, it is recommended to refer to the 'Setup and Specifications' manual for the XPS 8940, particularly Page 16 and Table 8. This will provide clarity on the wireless module options available for this model.

You can also check the following articles:

With this in mind, it's strongly recommended to verify with Dell whether your desktop can be upgraded and is compatible with the BE200 module. This is especially pertinent given that the slow connection issue persists even after updating to the latest generic driver.

Regarding the creation of a new thread by RBBrittain, this approach is suggested to ensure that each concern receives the attention it deserves without overshadowing others. It allows us to concentrate on the specifics of each case and provide more effective assistance.

Lastly, while you've observed an improvement with the BE200's signal, since the integration was completed without prior consultation with Dell, reaching out to them for approval of the wireless card's integration with the BE200 is highly advisable. This step is important to ensure that your system operates optimally and within regulatory compliance. If you need further guidance, please don't hesitate to reach out.

Ramyer M.

Intel Customer Support Technician

irvsp · ‎04-25-2024

I find your 'answer' wanting, for a few reasons:

The 'see Dell' excuse it way off base. Yes, the 8940 is 2 versions of XPS's ago, and 2020 product. Dell would never KNOW or spec its PC's with something that does not exist, ergo, Wifi 7 capability.
Dell does spec items and the limits it will support BASED solely on what it sells. Case in point, M.2 SSID max size 1TB, but others have replaced the SSD (standard install part depend on size option up to 1TB, I have a 512GB SSD) with up to 4TB units and THEY work fine.
Dell states 2TB is the max. size for hard drivers (which is the largest they sell) but others have put in up to a 20TB drive and it works. I have a 4TB working fine. This is the difference between what Dell SELLS and SUPPORTS vs. what Windows Supports...
Both Intel DSU an SSU do NOT see the BE200.
At least 3 people have this problem which you appear not to 'work' but offer an excuse with no solution.
This is a RETAIL PRODUCT. If it requires OEM support, why is it being sold to end users? I suspect NO OEM might include this M.2 card and it would fail requiring a replacement by the end user? WiFi 7 was only certified this year.
I have a DESKTOP, not a LAPTOP which you should have known when you found the XPS Service manual(s). Again, it will only include WHAT DELL would have sold with the units, NOT what can be put in it.

I don't know why you've taken this stance and not tried to assist the end users. See DELL is not an answer.

irvsp · ‎04-25-2024

Oh, by the way, I looked at the DSA FAQ and one of the items is about it not seeing devices. The 'reason' could be the DEVICE IS NOT IN OUR DATABASE. Since the BE200 is fairly new, I assume you checked that out and it IS in the database?

Assume SSU also uses a database as well and it too doesn't see it.

Yes, BE200 is working fine with WiFi 7, and Windows has no problem seeing it and working with it. Both 6Ghz and MLO SSID's.

irvsp · ‎09-27-2024

Amazing,

With all your disavowing responsibility for the BE200 'self-installed' not supported, and not showing in the Intel Driver and Support Assist, well, today it does.

An MS Win11 Update, KB5043145, was installed this morning and I checked, and there is was, running driver 23.70.2.3 from July.

I'd suspect the Intel Driver and Support Assist database being updated is the real fix here... since Intel Driver and Support Assist was not new.

showmak · ‎09-30-2024

Running Windows 11 24H2 Build 26100.1876, and I have the issue of IDSA and SSU are not detecting the Intel Killer Wi-Fi 7 BE1750x Adapter.

RBBrittain · ‎09-30-2024

As I said in my reply to the OP's followup, (a) the issue is no longer appearing on my 24H2 system with the plain-Jane BE200 and (b) I suspect it was Agatha... uh, Intel all along. It appears to me that Intel has not yet updated IDSA to detect your Killer card. (Forget about SSU; that's just an Intel diagnostic program. IDSA is far more important.) In the meantime, check manually for updates to the Intel Wi-Fi 7 family drivers (including Killer) at https://www.intel.com/content/www/us/en/support/products/230080/wireless/intel-wi-fi-7-products/intel-wi-fi-7-series.html .

showmak · ‎09-30-2024

Yes, running the latest Wi-Fi deriver 23.70.2.

RBBrittain · ‎09-30-2024

I concur. I am currently running Windows 11 24H2 Release Preview as it unlocks all the Wi-Fi 7 features of this card (MLO works very well, thank you). I haven't had a Windows Update since KB5043178 on 9/23; it wasn't showing up in IDSA then. As of this morning, however, it does show up.

Some weeks ago, the BE200 Bluetooth driver suddenly showed up in IDSA as well. Given the timing of those updates, as well as the fact that SSU still doesn't detect either BE200 driver, tell me the detection issue was on Intel's end all along. It might have been solved sooner if Intel actually gave support on self-installed WLAN cards instead of denying responsibility for them; as the other reply shows the Killer version of the BE200 apparently still has this issue.

showmak · ‎09-30-2024

My last update also is KB5043178, I am on Release Preview as well. The IDSA only showing the Bluetooth driver. When I installed

Intel Killer Performance Suite it updated the driver of the BE1750x to the latest version.