Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
8280 Discussions

Newest killer software

Reaper0983
New Contributor I
221 Views
Newest software after install any attempt to uninstall results in a windows
installer path transform error. All other installers work. Attempted to download a fresh setup to use that same error. Tried older version it detected the newer version and wouldn't install. Essentially this software is now stuck in my pc. Please fix the installer.
0 Kudos
4 Replies
JedG_Intel
Moderator
150 Views

Hello Reaper0983,

 

Based on your initial post, it seems that you are encountering issues with installing the Intel Killer software. I would be happy to help you with this and it would be helpful if you can share the following information below.

 

1. Were you able to install the Intel Killer software before?

2. Is this a laptop or desktop system?

3. What is the full model of your wireless card?

4. What exact version are you trying to install? Could you please share the download link?

5. Are you having any connectivity issues?

6. Kindly share the screenshot of the error/s that you are getting:

 

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

I look forward to your response.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Reaper0983
New Contributor I
138 Views
1. Yes
2. Desktop
3.intel killer 1675ax wifi 6e
4.newest available setup.
5.no connectivity just the intelligence engine fails occasionally
6. No screenshot

Also I resolved it with using the windows installer repair tool. So issues solved. It's still slow to load the software on boot though. Tried changing startup type.
0 Kudos
JedG_Intel
Moderator
114 Views

Hello Reaper0983,

 

Thank you for answering all my questions even though you were able to resolve the issue and I'm glad to hear about this. Since the issue is resolved, please let me know if you have any questions so that I can help you with it or if I can close this inquiry.

 

Best regards,

Jed G.

Intel Customer Support Technician


0 Kudos
Earl_Intel
Moderator
73 Views

Hi Reaper0983,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Earl E.

Intel Customer Support Technician


0 Kudos
Reply