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ことかん
Beginner
95 Views

PCの無線接続が勝手に切れてしまうのでその対処法を知りたい。

件名の通り、PCを操作している途中で勝手に無線接続が切れてしまうことが多々あります。

この状態をなくしたいのですが、何か詳細設定をいじる際どうすれば解決しやすいでしょうか。

ネットワークアダプタは

intel(R) Dual Band Wireless-AC 8265

だと思います。

0 Kudos
3 Replies
Wanner_G_Intel
Moderator
45 Views

Hello ことかん,

 

Thank you for posting your question on this Intel® Community.

 

First, we would like to have more information about your system configuration. 

 

  • Please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

  • Did it work before, and now it doesn't work? If yes, has anything changed on the computer since that time? For example, has the access point or environment changed?
  • Did the Intel® Wireless Adapter come pre-installed in the computer?

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
45 Views

Hello ことかん,

 

If you need further assistance, please let us know. We will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
45 Views

Hello ことかん,

 

We have not heard back from you, so we will close this thread. If you need further assistance, please start a new thread, we will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

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