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I have two PCs with AX211.
If I use windows Pro, when it is sleeping, it seems that bluetooth have a power darin.
I also post one here, all what happened and event log file can be find here.
Hope someone can help me how to find the reason.
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Hello Hoshikawakaguya,
Thank you for posting on the Intel® communities.
I am sorry you are having issues with your Intel® Wi-Fi 6E AX211, I will be glad to help.
In order to better assist you, please provide the following information:
- Was the wireless card preinstalled or have you recently add the wireless card to your system?
- Do you have any Bluetooth device connected to your system?
As well, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.
Best regards,
Steven G.
Intel Customer Support Technician.
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It is preinstalled.
And there is no Bluetooth device connected to my system.
Here is it
https://drive.google.com/file/d/1oSSubIqWuZtlSux-xy_JmBceesvGxZ-w/view?usp=sharing
If I just turn bluetooth swtich off on system, power drain will not happen(there is still many 7025,2026 events), but my other PCs won't even bluetooth swtich is on.
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Many thanks for the information provided.
I will research about this, as soon as I have an update, I will let you know.
Best regards,
Steven G.
Intel Customer Support Technician.
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Hello Hoshikawakaguya.
Many thanks for your patience on this matter.
Since Power Management is an OS feature, our best recommendation is to check OS compatibility with the OEM as well as for further support.
Please keep in mind that this thread will no longer be monitored by Intel.
Thank you for your understanding.
Best regards,
Steven G.
Intel Customer Support Technician.

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