We have deployed HP Elite desktops and found a few units have difficulties connecting to WiFi AP. The issue is that the wireless disconnects and it takes a couple of seconds or minutes to re-connect back.
The Windows event log is flooded with these entries when the WiFi fails to connect. Intel WiFi 8265 keeps resetting:
<S N="Message">The network interface "Intel(R) Dual Band Wireless-AC 8265" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1791 time(s) since it was last initialized.</S><S N="Message">Intel(R) Dual Band Wireless-AC 8265 : Has encountered an internal error and has failed.</S><S N="Message">Intel(R) Dual Band Wireless-AC 8265 : Has determined that the network adapter is not functioning properly.</S>
Driver has been updated to the latest version but we are still experiencing this issue.
After additional debug we found that reducing the signal strength will reduce the amount of disconnects but we are still experiencing the issue.
Any recommendations or debugging tool that we can use for this issue?