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NLee5
Beginner
998 Views

Samsung xe700t1c-ao2 no internet after windows 10 upgrade?

Has anyone upgraded one of these units from windows 8.1 to windows 10 yet? I have attempted it but now cannot connect to internet. It seems that the Samsung patch kit for windows 10 did not have an updated driver for the wireless adapter? (intel centrino advanced- N 6235). I not this driver has been very recently updated here - Samsung have to incorporate into the SW Update application. Anyone able to help me with how to load it manually from this site please?

Cheers

Nick

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3 Replies
ASouz7
Honored Contributor II
106 Views

kiwidan,

Intel recommends that you obtain the latest and use the software provided via your laptop manufacturer. However, Windows 10* uses its own inbox drivers for the Intel® Centrino® Advanced-N 6235. IN this Microsoft* forum: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/wireless-network-card-... Wireless Network Card doesn't meet upgrade requirements - Microsoft Community you can find suggestion that might help you resolve this issue. You are also welcome to check on this other solutions below:

http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm Intel® Wi-Fi Products — Resolving Wi-Fi Network Connection Issues

http://www.intel.com/support/wireless/sb/CS-030709.htm?wapkw=wifi+recommended+settings Recommended Settings for 802.11n Connectivity

http://www.intel.com/support/wireless/wlan/sb/CS-034658.htm Intel® Wi-Fi Products - Quick Checks That Might Improve or Fix Connection Issues

http://www.intel.com/support/wireless/sb/CS-029893.htm Wireless Networking — Frequently Asked Questions - Wi-Fi

USeif
Beginner
106 Views

Hello,

I recognized the same issues with my samsung smart pc pro. even did a clean install of windows 10. downloaded and installed all driver updates via samsung update and microsoft update.

in most times the wifi adapter did not show up in device manager. sometimes a restart helps, but not often.

now I rolled back to windows 8.1 and wifi works fine.

any other suggestions?

ASouz7
Honored Contributor II
106 Views

Giga76,

Our first recommendation is for you to contact Samsung* if the wireless card is OEM's.

On our best effort to help you, you can check the solutions below:

http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm Intel® Wi-Fi Products — Resolving Wi-Fi Network Connection Issues

http://www.intel.com/support/wireless/sb/CS-030709.htm?wapkw=wifi+recommended+settings Recommended Settings for 802.11n Connectivity

http://www.intel.com/support/wireless/wlan/sb/CS-034658.htm Intel® Wi-Fi Products - Quick Checks That Might Improve or Fix Connection Issues

http://www.intel.com/support/wireless/sb/CS-029893.htm Wireless Networking — Frequently Asked Questions - Wi-Fi

 

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