Slow speeds Wi-Fi 6 AX200

[amoraru15]

I have a new pc and my speeds are not good, u can see the specs of it in the pdf. Fresh Windows install with last update, and latest driver for the wifi card, i tried the version that MSI offers me but has the same behaviour. Changing the card to AC doesn't do anyhing.

My ISP offers me 500-600mbps, of course that with ethernet i don't have any problems, but with this card i get only 100mbps download and upload, i have full signal, the router is just 3m away. I don't think the router has any problems, with my laptop that has an intel 7260AC i get always more than +400mbps and in some moments i get the full 600mbps.

I'm in the same room and i'm connected to the same 5GHz network, i don't what to do, hope you can help me. Sorry for my bad english.

[amoraru15]

After doing a factory reset to my router now i have 200mbps, still less than with the 7260AC card. For more testing i grabbed the laptop from my job that has an AX201, the speeds are around 300mbps, i don't understand what's the problem with this AX200 series...

[Jose_V_Intel]

Hello amoraru15,

Thank you for posting on the Intel Community. 

Based on the information that you provided and in order to better understand your issue please provide the following information: 

• Please provide an Intel® System Support Utility report in .txt format. (make sure to select all the options before the scan) https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

• Have you checked if this issue happens on different networks?

• When did it start to happen?

• Do you remember if this issue happened after a new OS update or Wireless driver update?

• What is the Router or modem model?

We will be waiting for your answers.

Regards.

Jose V.

Intel® Customer Support Technician

[Jose_V_Intel]

Hi amoraru15,

Were you able to check the previous post?

Let me know if you need more assistance.

Regards.

Jose V.

Intel Customer Support Technician

[Jose_V_Intel]

Hello amoraru15,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards.

Jose V.

Intel Customer Support Technician