Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7586 Discussions

Systematic intel wifi card disconnection when A/C unplugged (Windows10)



I Am using a Samsung 700T notebook, which was originally installed with Windows 8.0. I upgraded to Windows 8.1 with no problem, and finally I récently installed Windows 10.

Under Windows 8.0 ans 8.1 I had no problem site wifi, but Under Windows10 I Am facing systematic wifi disconnection when I unplug the A/C power chord. I already unset the parameter "allow system to shut down the peripheral to Save power" in the wifi card properties, and it didn't change anything.

My configuration is :

- Samsung XE700T1C-A01

- OS : Windows 10 build 10240 x64 bits

- Processor : Intel Core I5-3317U 1.70Ghz

- Wifi card : Intel Centrino Advanced-N 6235

- Wifi driver version : (30/04/2015)

Thank you in advance for any help,


0 Kudos
1 Reply
Honored Contributor II

Hello Carolingien,

As you may know, Windows*10 provides its own inbox drivers for the Intel® Centrino® Advanced-N 6235. We recommend that you contact Samsung* first and check to see if they have any updates if this wireless card is the one installed by factory. For your convenience, you may find your computer manufacturer contact information through this link: http://www.intel.com/support/oems.htm Computer Manufacturer Support Web Sites

On our best effort to assist you with this issue, please take a look at our solutions below:

http://www.intel.com/support/wireless/sb/CS-030709.htm?wapkw=wifi+recommended+settings Recommended Settings for 802.11n Connectivity

http://www.intel.com/support/wireless/wlan/sb/CS-034658.htm Intel® Wi-Fi Products - Quick Checks That Might Improve or Fix Connection Issues

http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm Intel® Wi-Fi Products — Resolving Wi-Fi Network Connection Issues

http://www.intel.com/support/wireless/wlan/sb/cs-006205.htm Intel® Wi-Fi Products — Power Save Polling (PSP) Causes Connection Issues with Access Points

http://www.intel.com/support/wireless/wlan/sb/CS-031509.htm Intel® Wi-Fi Products — Possible Interference by Other Wireless Devices May Impact 802.11n Performance

http://www.intel.com/support/wireless/wlan/sb/CS-006321.htm Intel® Wi-Fi Products — Access Point (AP) Firmware Updates May Resolve Wireless Network Issues

http://www.intel.com/support/wireless/wlan/sb/CS-032513.htm?wapkw=intel+wifi+link+5300+and+intel+wifi+link+5100+products Intel® Wi-Fi Products — Setting Wireless Adapter Power Management