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Beginner
1,847 Views

Toshiba P855 keep dropping my Wireless

I am using windows 8.1 and have had my laptop for almost 9 months. I have always had an issue with it dropping my wireless signal. I have replaced my modem twice and still have an issue. I went on the Intel drivers to reinstall and all it has is an 32 bit installation and I am running a 64 bit system. I have a i5 3230M

Ay help is much appreciated

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Employee
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Kindly provide the model of the wireless adapter so we can further assist you.

http://www.intel.com/support/wireless/wlan/sb/CS-025417.htm Intel® Wi-Fi Products — Identify Your Intel Wireless Adapter and Driver Version Number

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Beginner
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I have a Wireless-N 2200 and thank you for your response

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Employee
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These are the latest drivers for this wireless adapter:

You may update the router's firmware and check if the wireless security settings match in both devices in case one of them is using mixed encryption types (TKIP+AES) and the other one does not.

It is also important to bear in mind that most of the interference comes from other devices operating in the 2.4 GHz; such as cordless phones and microwaves. Therefore, the location of the router and the computer may cause an impact on the performance. Try using the least crowded channel and provide the router a good location as antennas usually radiate in a donut shaped pattern.

http://www.intel.com/support/wireless/wlan/sb/CS-031509.htm Intel® Wi-Fi Products — Possible Interference by Other Wireless Devices May Impact 802.11n Performance