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URGENT!!! Unable to make Intel wireless AC 9462 work well with Chromecast

AGhos3
Beginner
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Hi All,

 

I have a PC with Intel wireless AC 9462 in my computer. I am trying to cast my desktop or tab from google chrome, using chromecast ultra on a display that supports HDMI. The casted screen seems to freeze within a view seconds of performing any activity. We noticed that this doesn't happen with intel wireless 3160 or when we are using a usb wireless adapter like Surf wireless micro usb adapter. Is there anyway this issue can be resolved? Your help will be much appreciated.

 

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25 Replies
Diego_S_Intel
Employee
326 Views
Hello BLeśn, We just wanted to double check if you were able to contact Chromecast? Please don’t hesitate on contacting us back. I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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Diego_S_Intel
Employee
326 Views
Hello BLeśn, We just wanted to verify if you were able to contact Chromecast? I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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Diego_S_Intel
Employee
326 Views
Hello BLeśn, We just wanted to double check if you were able to contact Chromecast? We are closing your case as we have not heard anything back from you, however it will remain active if you need more assistance. Regards, Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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JTLOS
Beginner
326 Views

Hi,

 

Do you already have fix on this? We experiencing the same issue on Intel wireless AC 9462.

 

We already installed the latest drivers and OS updates and still the issue exist.

 

Thanks.

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muletail
Beginner
326 Views

Hello. I am using Intel Wireless-AC 9560 160MHz on MSI PS63 Modern 8M laptop.

Same issue for me with casting from Chrome tab. I did all the recommended steps with no effect on issue.

 

Moreover, other software is able to cast w\o such problems although one thing is confusing...

While casting from Chrome tab - the video freezes almost immediately as were mentioned. At the same moment Netwtw08 driver spamming to windows system log with an error:

 

"Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver."

 

EventID: 5010

 

EventData 

  \Device\NDMP1 

  Intel(R) Wireless-AC 9560 160MHz 

  000008000200380000000000921300C000000000000000000000000000000000000000000000000057445256D8800000 

Binary data:

 

 

In Words

 

0000: 00080000 00380002 00000000 C0001392 

0010: 00000000 00000000 00000000 00000000 

0020: 00000000 00000000 56524457 000080D8 

 

 

In Bytes

 

0000: 00 00 08 00 02 00 38 00  ......8.

0008: 00 00 00 00 92 13 00 C0  ....’..À

0010: 00 00 00 00 00 00 00 00  ........

0018: 00 00 00 00 00 00 00 00  ........

0020: 00 00 00 00 00 00 00 00  ........

0028: 57 44 52 56 D8 80 00 00  WDRVØ€..

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