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GChri4
Beginner
3,325 Views

Unknown "bluetooth peripheral device" on AC 7260

I have an Intel 7260 wireless card in my Dell Inspiron 15 (3521). It's not the original card it replaces a Dell 1704 wireless card. In the Device manager it shows a "Bluetooth peripheral device" that it can't find a driver for. The hardware ID is BTHENUM\{cbecab40-a2c8-4ab3-adc1-de0fe95d8600}_LOCALMFG&0000 What is it and where can I find a driver for it?

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2 Replies
idata
Community Manager
1,805 Views

Hello maximumapogee,

 

 

Thanks for posting. We understand that Device Manger is reporting an unspecified Bluetooth peripheral after installing Intel® Dual Band Wireless-AC 7260 on your laptop.

 

 

Please bear in mind that Intel does not support, nor recommends custom integration of wireless adapters since this may lead to installation errors, connection issues, software error messages, and in some cases it may even be illegal:

 

 

- https://www.intel.com/content/www/us/en/support/articles/000005846/network-and-i-o/wireless-networki... Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?

 

- https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki... Regulatory Information Regarding Hardware Installation or Upgrade

 

 

Is the system properly recognizing the Intel Bluetooth portion of the adapter? If this is not the case, please install the https://downloadcenter.intel.com/product/75439/Intel-Dual-Band-Wireless-AC-7260 latest Intel Bluetooth drivers. Otherwise, this could be a trace of the previous Bluetooth device installed on the system. You might simply uninstall it or ignore it.

 

 

Best regards,

 

Eugenio F.
idata
Community Manager
1,805 Views

Hello maximumapogee,

 

 

We noticed you haven't post on this thread in the last few days. Let us know if there's anything else we can do for you.

 

 

Best regards,

 

Eugenio F.
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