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Very slow download speed with Intel(R) Wi-Fi 6 AX200 160MHz #2

Zwans
Beginner
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I bought the wifi adapter a while ago but I never used it because in my previous home I was able to use cable. 

Now I installed my computer and I see that my download speed is very slow (+-15Mbps) and it's very irregular. My  upload speed is around the same. Sometimes I just lose connection but when I look at the properties of my internet access it now says 234/195 (Mbps) but when I do a speed test it's nowhere near.

I already tried installing an older driver of the wifi adapter but this didn't help. I also tried uninstalling the driver and installing the latest one(22.220.0.4) again, but this also didn't help.

I also have a laptop and when I do a speedtest with it I get download speed between 100-200 Mbps. 

If I check the connection it says 70% so I'm not that far from the router. I did the speedtest of both laptop and pc on same channel and they both use protocol Wi-Fi 5 (802.11ac).

The brand of my WIFI card is Ziyituod. The wireless modem that is one floor down (CH7465LG-TN) is from Telenet  but the manufacturer is Compal Broadband Networks. For some reason the modem is connected to a switch (D-Link DGS-1005D) which is laying next to it.

The strange thing is that they're connected to each other with 3 cables. 1 for internet and 2 cables are plugged in the LAN port.  I don't know that much but that does not seem right. I did not want to mess with it before knowing exactly what I'm doing. Upstairs there is an access point (AP7465CE-TN) also from Telenet (Compal Broadband Networks)

I don't know what more information I can give but I'm happy to give it if someone can help me with my problem.

Also why is there "#2" behind the name of my wifi adapter. It was like this from the beginning. 

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Jocelyn_Intel
Employee
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Hello, @Zwans  

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear what is happening with your wireless card, however, since this card was manufactured by Ziyituod, you need to contact them for further assistance. 

 

This thread will no longer be monitored. Thank you for your understanding. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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