I recently installed the Intel® Dual Band Wireless-AC 3160 with the most recent drivers for windows 8.1, but neither the bluetooth nor the wifi display any connections. I tried to use the Intel PROSet/wireless tools, but I got an error that said that the program has compatibility issues. Does anyone know what the problem is?
I would like to get more details of your system and the experience you are having so can you please provide the following?
1. I am using the Acer ATC-120-UR11
2. My operating system is Windows 8.1
3. I purchased the adapter separately and installed it myself.
4. I used the Intel Driver Update Utility to find the most recent driver which is 188.8.131.52
Thank you for sharing this information.
I would start checking the antenna connection on the system and make sure it is setup correctly. I would also strongly recommend you checking with the Computer Manufacture if this device is compatible with your system. If a wireless adapter is added to a system and it fits, not necessarily means will work or be recognized by the computer.
Here you have some more information:
Thanks for the help, and I have one more piece of information that may be helpful.
I can occasionally see one network, but I should be able to see about 20. I think this may be the most powerful network in the area, but I am not sure.
I'm in the exact same boat, except mine came pre-installed. I have the Lenovo Y70, and it's worked fine for a couple months, but just a few days ago my laptop stopped seeing networks and started dropping wifi connections all the time, etc. There are probably 5-6 networks at work, and I'm lucky to see one or two (and they just have one bar). At home, it's the same story, so I know it's not a router issue. The only time I can even connect to a network is when I'm sitting within 5-10 feet of the router, and it still drops out intermittently. I got the 184.108.40.206 driver from Lenovo and it didn't fix anything. Any ideas?
Please create a new post and provide all information about your issue.
If you already checked the antenna and update all drivers I would say there is a compatibility issue. I recommend you contacting the Computer Manufacture and confirm with them if the system supports this card.