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Hello TAQ,
Thank you for posting on the Intel® communities.
In order to better assist you, please provide the following:
1. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?
2. Is the Bluetooth working?
3. Did you notice the issue after a system update?
4. When did the issue start?
5. Have you checked with HP for instructions and advice?
Regards,
Deivid A.
Intel Customer Support Technician
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Hello TAQ,
Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello TAQ,
We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.
Regards,
Deivid A.
Intel Customer Support Technician
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