Wi-Fi 6 AX201 160MHz does not connect on dell 3520

[dachimp]

I've installed a Wi-Fi 6 AX201 160MHz in my dell 3520, win 11.

The latest driver, 22.250.1.2, has been installed. The laptop and Windows drivers are also up to date.

I can see my network, checks network requirements, then says it can't connect. The blue tooth doesn't connect either. 

I'm using a TPlink usb adapter in the mean time. everything works with it.

Any suggestions would be appreciated.

Thank you

dachimp

[Jocelyn_Intel]

Hello, @dachimp  

Thank you for posting on the Intel® communities.  

It is worth mentioning that Intel does not support wireless integrations (installing a different wireless adapter into your system/laptop). We recommend you speak to the Manufacturer of your equipment for support on wireless integrations and replacement parts to ensure compliance with the regulatory requirements of your country and support. It is important to check for compatibility with the System Manufacturer, as there could be certain cards that will not work with the system.  

For more information, read the following article under the title "Regulatory Information Regarding Wireless Hardware Installation or Upgrade." 

Thank you for your understanding.  

Best regards,    

Jocelyn M.    

Intel Customer Support Technician.