Wireless
Issues related to Intel® Wireless Adapters and technologies
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Wi Fi Intel® Wireless-AC 9560 160MHz STOP Working

PabloCabot
Beginner
230 Views

Dear Experts

Suddenly the adapter stop working. 

I had reset Windows 10 to 0, and starts to work for a few days, and then drops again without way to restore it.

I find not the right driver to make it funcional.

I have attached the SSU file for your analisis.

Best Regards

 

 

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Khun_Doug
Valued Contributor I
212 Views

Pablo,

In the SSU report it shows the driver is dates 3/3/2021. However, on the Asus support page for your laptop the wireless driver is dated 1/22/2019. Since Asus has a specific driver for the laptop and has not updated that driver, I would recommend completely removing all the Intel wireless and Bluetooth driver you installed and then apply the Asus provided driver. I am attaching a link to the Asus download page for your model laptop, but the page is in English: https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-gx501-series/helpdesk_download

 

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