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I have a Dell Inspiron 16, model 5640. The wireless card in it is a Realtek Wi=Fi 6E RTL8852CE, 2x2, 802.11ax, MU-MIMQ. Bluetooth. Not happy with the performance of the card (slow).
Does anyone have any suggestions regarding a compatible Intel Wi-Fi card that would work in the Dell laptop?
Also, I have a spare Intel dual band wireless-ac 7265 card. Does anyone know if that card would work in the Dell laptop?
Thanks in advance for any advice.
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Hello Legacy11,
Thank you for posting in our communities.
Installation or use of Intel® Wireless Adapters is subject to country-specific legal regulations. Some countries require the Intel® Wireless Adapters to be certified with the antenna that is intended to be used together in the system, while some countries require the Intel® Wireless Adapter to be certified at the full system level. For example, in the US, the official rules governing the use of antennas with certified modules is covered under rule parts 15.203, 15.247 and 15.407. These can be accessed and/or downloaded at the FCC site.
An Intel® Wireless Adapter installed in a system that is being sold on the market doesn't necessarily mean that same wireless adapter can be used or installed in any other systems for the above mentioned reason.
As each country may have different regulatory requirements, before you install/change the Intel® Wireless Adapter in a system, you must contact the system manufacturer to determine if the Intel® Wireless Adapters you plan to install is approved for use in your system and country. You are required to follow the manufacturer's post-approval requirements.
If the manufacturer doesn't have the necessary approvals, the party installing the device is responsible for approvals. Installing adapters in an unauthorized system may be illegal. The end user is not authorized to install the Intel® Wireless Adapters (except the retail products below). Only the manufacturer or its authorized representative can install the adapters.
If you have already performed the integration, it is also important to understand that it may not work due to hardware or software compatibility issues or dependencies.
Intel is a supplier of laptop components and does not manufacture or sell complete laptop systems. Your system manufacturer may have altered the features, incorporated customizations, or made other changes to the software or hardware packaging they provide.
The only retail wireless adapters currently supported by Intel are the Intel® Dual Band Wireless-AC 7260 + Bluetooth® for Desktop, the Intel® Dual Band Wireless-AC 8265 Desktop Kit, Intel® Dual Band Wireless-AC 9260 Industrial IoT Kit, Intel® Wi-Fi6 (Gig+) desktop kit, Intel® Wi-Fi6E AX210 IOT Industrial and Embedded Kit. These retail products are intended to be installed in Desktop PC with the antennas bundled in the box. They are not intended for wireless adapter upgrade in laptop PC.
To summarize, please contact Dell support to confirm with them the compatible wireless card for your laptop.
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello Legacy11,
I hope you are doing well.
Since I have not heard back from you, I will now be closing our case.
If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.
Thank you.
Best regards,
Carmona A.
Intel Customer Support Technician

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