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WiFi - "Can't Connect To This Network" - ASRock X570 Taichi

weedetz
Beginner
776 Views

Hello,

 

can you please help me resolve my Wi-Fi issue?

 

---

 

motherboard ASRock x570 Taichi with onboard Intel® Wi-Fi 6 802.11ax adapter) I cant connect to any Wireles network. Even if i create hotspot from mobile data or another SSID. Every try ends with error "Can't Connect To This Network".

bios updated to latest drivers

windows too

tryed multiple drivers for wifi

when i enter wrong password it says wrong password otherwise it takes 30 sec than it says cant connect to this network

appriciate the help

I fixed it thank you all

 

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3 Replies
Maria_R_Intel
Moderator
750 Views

Hello weedetz,

 

Thank you for posting on the Intel* Community Forums.

 

Please provide me with the below information:

 

  • Was the wireless working fine before? If so, when did stop working? (after Windows* update, driver, etc)
  • Are you able to an error message or error code on Device Manager under Network adapters? If so, please attach a screenshot.
  • Provide the specific driver versions you tested. 

 

Please run the following tool in and attach the report generated. 

  

Intel® System Support Utility (Intel® SSU) 

 

  • Intel® SSU Download
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save". 

 

Best regards,

Maria R.

Intel Customer Support Technician

 

Maria_R_Intel
Moderator
721 Views

Hello weedetz,


Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


Maria_R_Intel
Moderator
706 Views

Hello weedetz,


We have not heard back from you, so we will close this thread. If you need further assistance, please create a new thread.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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