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Wifi connection has stopped working. Intel (R) 5100 network adaptor. Windows 10 on 64 bit system.

LFisk
Beginner
‎06-15-2016 02:40 AM
1,819 Views

Wifi connection not working. Laptop detecting available connections but is unable to connect. Have updated driver for Intel (R) 5100 network adaptor via Intel update facility (intel chipset device version 10.1.1.14) but still not working. On Windows 10 with 64bit system. Other laptops able to connect to wifi so router working fine. Every now and then I get wifi connection but only lasts for few minutes.

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idata
Employee
‎06-15-2016 07:10 AM
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nelle,

 

 

The Intel® WiFi Link 5100 is compliant with earlier versions of Windows* up to Windows*8. and it is not supported on Windows*8.1 and Windows®10. For your convenience, here is an advisory where you can confirm this piece of information:http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005602.html Intel® Wireless Products Supported Operating System

 

 

Best regards,

 

 

Aleki
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idata
Employee
‎06-21-2016 04:52 PM
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In response to idata

nelle,

 

 

We haven't heard from you in a while so we would like to know if you still need our assistance.

 

 

Best regards,

 

 

Aleki
In response to idata
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