Wifi driver ax211 is randomly disconnecting from wifi

[AeFc]

I recently brought a new laptop with Intel 6e AX211 and it keeps disconecting from any wifi that i have.
I checked for any errors and it shown none any reboots doesnt work

[Ernesto_C_Intel1]

Hi AeFc,

Thanks for posting in Intel Communities. 

Before we proceed, please note that this is an OEM device, we will try to assist you with general troubleshooting steps even if it’s something not traditionally covered in our support. However, if the issue still persists, you will have to contact the Original Equipment Manufacturer of your device. Your device manufacturer may have altered features, incorporated customizations, or made other changes to some components for better compatibility with your system.

In order for me to better understand the issue you've encountered, I would like to ask for the following information: 

1. May I know the brand and model of your laptop? 

2. Were you able to have wireless connection in a normal/expected performance before or this has been the default behavior of your device?

3. What OS version are you using?

4. Have you rebooted your access-point, router, modem when you've tested the wireless connection of your laptop? 

5. Have you modified any WiFi adapter settings before issue started? 

6. Lastly, have you tried connecting your laptop a mobile hotspot? Does the issue persists? 

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Ernesto_C_Intel1]

Hi @AeFc,

I would like to follow-up on my previous message. 

Please let me know if you need more time to answer

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Ernesto_C_Intel1]

Hi AeFc,

I haven't received your response from my previous message. I'll go ahead and close this case now. 

Feel free to create a new thread or contact Intel Customer Support directly for assistance.

Regards, 

Ernesto C.

Intel Customer Support Engineer