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KKost4
Beginner
1,178 Views

Wireless-AC 7265 wi-fi

After exiting hibernation mode windows 10 or in normal use, the speed of wi-fi drops. I have been watching this for a long time. It helps only reconnection and then not always. The driver is 20.80.0.

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4 Replies
idata
Community Manager
96 Views

Hello krio

 

 

Thank you for joining the Intel® community.

 

 

At the time of the Intel® wireless driver update did you do it with a clean wireless driver installation? In case you did not try to complete a clean installation of the wireless driver (see the steps below)

 

 

You could also set the advanced Intel® Wireless Adapter Settings that complies better with the environment and modem capabilities.

 

 

On the following link you could find information for the options in the Advanced Intel® Wireless Adapter Settings:

 

 

https://www.intel.com/content/www/us/en/support/articles/000005585/network-and-i-o/wireless-networki... https://www.intel.com/content/www/us/en/support/articles/000005585/network-and-i-o/wireless-networki...

 

 

Clean Installation of Wireless Drivers reference link:

 

 

https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki... https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki...

 

 

Hope this helps.

 

 

Regards,

 

Leonardo C.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

idata
Community Manager
96 Views

Hello krio

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

KKost4
Beginner
96 Views

Removing and installing the driver again did not help. The setup is the same. It helps only to reconnect to the wifi point and then not always.

idata
Community Manager
96 Views

Hello krio

 

 

Thank you for the information.

 

 

If you have tried the clean installation of the wires driver and setting the advance Advanced Intel® Wireless Adapter Settings according to the Wi-Fi environment; I would recommend contacting the Original Equipment Manufacturer (OEM) to verify the system.

 

 

Regards,

 

Leonardo C.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation

 

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