Wireless-AC 9560 160MHz, update problem .

[iinside]

I am using the Intel(R) Wireless-AC 9560 160MHz device with driver version 23.70.3.1 on Windows 11 24H2.

When I try to install the latest driver version 23.120.0, I encounter an error.

I am also attaching the log file.

[JedG_Intel · Accepted solution]

Hello iinside,

It appears that you are experiencing difficulties updating the wireless driver to the latest version, 23.120.0. For further troubleshooting, please attempt to utilize the IT Administrator driver. This is a known workaround to installation issues with the latest driver. Kindly perform a manual installation and here's the download link: 23.130.1

If the same issue persists, please let me know.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello iinside,

I wanted to check if you had the chance to try the recommendation I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello iinside,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician