Operating System: Microsoft Windows 7 Professional(6.1.7601 Build 7601)
I'm using Intel(R) Dual Band Wireless-N 7260 and the driver version is 184.108.40.206 which is the newest one I think.
My wifi network is disconnected frequently with "NETwNs64" event log which ID is 5007 and 5032.
But the NETwNs64 is missing in my computer. So I can not see the log detail.
I can not fix this problem until OS reboot.
How can I fix this permanently?
Thanks for posting in our communities. We understand that you're experiencing wireless disconnections on your system.
Do you remember if the system was working properly before? If so, have there been any recent changes on the system such as operating system updates or new software installed?
For now, please test a clean driver installation using both the Intel latest generic driver and the OEM driver:
Please let us know the results.
Thanks for your reply.
In order to better assist you, we would like to gather more details about your system and the error entries at Event Viewer. Please provide us with the following logs as an attachment in your next reply:
- Intel® System Support Utility report.
- Clean event logs:
Thanks for the reply.
Here is the system information and logs.
The event happens at 2018/06/06 08:15:19.
Usually it happens once a day in the morning(not fixed time). But sometimes happens many times per day.
Thanks for providing the requested logs.
We noticed there are two "Microsoft Virtual WiFi Miniport Adapter" under network adapters. Are you using hotspot, ad-hoc or other hosted network features on your systems? If not, we recommend disabling them. You can do that from an elevated CMD using the following commands:
If the issue persists, please confirm the following:
NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
I tried followings but the result was same.
netsh wlan stop hostednetwork
netsh wlan set hostednetwork mode=disallow
I'm using just a home network.
I also tried but nothing changed.
Thanks for posting the results. We've exhausted our troubleshooting suggestions, at this point you may consider backing up your important data and perform a clean installation of operating system.
If the issue persists, we recommend to contact your system OEM support for further assistance.