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ax200 win11 23h2 兼容问题

吃兔兔打豆豆
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笔记本电脑升级win11 23h2以后,同一条件下的网速从800降到了20,目前不知道原因,如何解

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Alberto_R_Intel
Employee
779 Views

吃兔兔打豆豆, Thank you for posting in the Intel® Communities Support.


只是想让您知道,我们仅提供英语支持,目前我们正在使用翻译工具。


We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

The wireless card, did you purchase it separately or did it come installed on the computer?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
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Hello 吃兔兔打豆豆, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
700 Views

Hello 吃兔兔打豆豆, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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