bluetooth update problem driver 23.10

[alex160108]

I have installed the latest Bluetooth driver, 23.10 and now my devices don't connect anymore And I can't do anything. I tried every possible solution but nothing worked.

could you help me?

[LeonWaksman]

What is the model of the WiFi adapter in your computer?

What is the model of your computer?

Which Operating System you have installed?

Leon

[voyager03]

Same issue here, can't connect anything with Bluetooth. Mouse, Keyboard, nothing seem to work. Using an MSI C14 laptop. 

Is there any support from Intel after releasing this poor update

[alex160108]

Just an update from my side.
I somehow managed to remove the devices that were with trouble connecting and then I reinserted them via Bluetooth following the standard pairing procedure that comes with the device.
So far everything is working.

So for anyone that has the same issue, just try to remove your devices from the Bluetooth list, by entering device manager -> bluetooth->and (if the device doesn't appear, just go to view and press show hidden. This way you will see all the previous devices).

Next, you should follow the standard procedure of pairing mode for your device.

[voyager03]

Hi Alex

Thanks for your message, unfortunately, it still didn't work for me.

Did you just remove the devices, or Microsoft Bluetooth Enumerator as well?

Any help would be appreciated.

Thanks