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cannot install Software intel proset/wireless on windows 11 pro

FAMM
Beginner
370 Views

disculpa por escribir en español ya que no tengo buena traduccion.

antes que nada estas serian las especificaciones del computador:

ryzen 3 3100

16gb ram
X570 aorus pro  bios f33g
500gb nvme

1tb hdd

rx 580 2048sp 4gb

wifi 6e ax210

Después de pasar de windows 10pro a windows 11 pro reinstale los respectivos drivers en el cual estaba el driver de wifi y no se instalaba su software, sigue en funcionamiento  wifi y bluetooth pero no se logra instalar el software para modificar sus opciones.
PD: recuerdo no haber desinstalado el controlador en windows 10 pro pero voy a la carpeta donde deberia estar instalado y no esta.

¿Qué puedo hacer para solucionarlo?

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3 Replies
Alberto_R_Intel
Moderator
349 Views

FAMM, Thank you for posting in the Intel® Communities Support.

 

Para informarle, solo brindamos soporte en inglés y, actualmente, estamos utilizando una herramienta de traducción.

 

In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

Did you build the PC?

The wireless card, did you purchase it separately or did it come installed on the computer?

Does the problem happen at home or in the work environment?

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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Alberto_R_Intel
Moderator
305 Views

Hello FAMM, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Moderator
268 Views

Hello FAMM, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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