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HMuel1
Beginner
2,191 Views

driver for Intel Dual Band Wireless-AC 8260 AC 2x2 HMC WiFi Adapter

in windows10 the newest the "Intel Dual Band Wireless-AC 8260 AC 2x2 HMC WiFi Adapter" doesn't appear in the network environment although I have installed "Wireless_19.60.0_PROSet64_Win10.exe" properly without mistakes ! why ??

0 Kudos
4 Replies
idata
Community Manager
84 Views

Hello lollyh,

 

 

We understand your Intel® Dual Band Wireless-AC 8260 is not displayed properly in your system. Please review the following items based on the description of the issue:

 

 

- Check in Device Manager, Network Adapters, and look for the Intel® Dual Band Wireless-AC 8260. Make sure it is enabled and working properly.

 

- Make sure you disconnect any Wired Ethernet connections, since this may also disable Wi-Fi depending on your configuration.

 

- Check your PC for any hardware switches that could have disabled your Wireless adapter. This may also be done with a key combination.

 

 

Try installing the driver again after these actions. If the adapter is not detected at all, please contact the https://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support about this as well.

 

 

Regards,

 

Jonathan B.
idata
Community Manager
84 Views

Hello lollyh,

 

 

Please let us know if there has been any progress, or in case you require further assistance.

 

 

Regards,

 

Jonathan B.
HMuel1
Beginner
84 Views

the problem is meanwhile solved !!

idata
Community Manager
84 Views

Hello lollyh,

 

 

We are glad to hear that the issue has been resolved. Feel free to contact us if you have any additional questions.

 

 

Regards,

 

Jonathan B.