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intel my wifi network adaptor no longer on my laptop

VMorl
Beginner
‎11-08-2016 09:46 AM
1,409 Views

I have a dell laptop that uses intel my wifi network adaptor that seems to have magically vanished off my computer completely so now I cannot connect to the internet via wifi at all and for the life of me I cannot figure out how to download the adaptor driver thing at all? what do I do to fix this?

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idata
Employee
‎11-09-2016 03:52 PM
543 Views

VickieM,

 

 

Before we go any further could you please provide the the logs obtained by this tool? https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility. We are looking forward to hearing from you soon.

 

 

Best regards,

 

Aleki

 

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idata
Employee
‎11-16-2016 04:02 PM
543 Views
In response to idata

VickieM,

 

 

We haven't heard from you in a while so we would like to know if had the change to run the tool we have have suggested.

 

 

Best regards,

 

Aleki
In response to idata
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