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internet bağlantı sorunu

esatkor
Beginner
182 Views

dün bigisayarımın internet sürücüsünü ( intel driver support ) ile sürümü bilgisayarıma uygun olan adaptör sürücüleriyle otomatik güncelledi ama güncellemeyi yaptıktan sonra sağ alt taraftaki wifi kısmı gitti ve aygıt yöneticisindeki ağ bağdaştırıcılarda ( intel dual band wireless-3165 , realtek PCle GBE family Controller ve bluetooth aygıtı ) üstünde ünlem işareti oluştu yardımcı olursanız sevinirim

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3 Replies
Jose_V_Intel
Moderator
156 Views

Hello esatkor,

 

Thank you for posting on the Intel Community. 

 

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.


Based on the information that you provided and in order to better understand your issue please provide the following information: 

 

 

  • Please provide an Intel® System Support Utility report in .txt format. (make sure to select all the options before the scan)


  • Take a screenshot of the device manager, selecting the wireless model, properties, at the general tab option.



We will be waiting for your answers.

 

Regards.

Jose V.

Intel® Customer Support Technician


Jose_V_Intel
Moderator
143 Views

Hi leaf9,

 

Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Regards.

Jose V.

Intel Customer Support Technician


Jose_V_Intel
Moderator
135 Views

Hello esatkor,

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Regards.

Jose V.

Intel Customer Support Technician


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