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killer control center doesn't update

Kittie
Beginner
‎08-13-2021 11:45 PM
783 Views

 

Problem summary

The issue occurs while the installer runs. During the installation process, something causes a stop error (Blue screen of death/Exception error).

Error codes that appeared

  • CRITICAL_PROCESS_DIED

  • IRQL_NOT_LESS_OR_EQUAL

 

System info

Hardware

Product ID: 00330-80000-00000-AA140

System type: 64-bit operating system, x64-based processor

Support for Dell G5 15 5500 | Overview | Dell US

 

Software

Windows 10 pro 21H1

build 19043.1165

Windows Feature Experience Pack 120.2212.3530.0

NOT an Insider build

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Khun_Doug
Valued Contributor I
‎08-14-2021 11:13 AM
762 Views

Hi Kittie,

I've seen Bluetooth and wireless in-place updates BSOD. The easiest thing to try is to use Programs and Features and manually uninstall all of the network adapter packages, including Bluetooth. Then open Device Manager and delete the devices if they still are listed, and uninstall the drivers. After a reboot, then install the latest package suite. That resolved my OS crash.

 

 
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