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- Ensure no power saving measure is turned on
- Turn Wi-Fi on and off
- Disable and reenable the Wi-Fi chip
- Use Intel® Driver & Support Assistant to install the Wi-Fi driver
- Download and install the latest drivers for the tablet, obtained from the official Microsoft website: https://www.microsoft.com/en-us/download/details.aspx?id=102633
- Change the registry key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters\EnableMDNS to 1
- Add the registry key at Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\DNSClient\EnableMulticast set to 0
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Hi _Jacob,
Thank you for posting in the Community!
I appreciate you providing this information that allow me to further check this.
I've noticed that you are on the latest drivers, but I suggest doing clean install of the wireless driver and let me know if the issue still persists.
I suggest doing the steps here:
Clean Installation of Wireless Drivers
Best regards,
Dean R.
Intel Customer Support Technician
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Hello,
Thank you for the quick response.
I uninstalled the drivers for the Wi-Fi adapter until the button was not available and I am left with the drivers you see in the attached screenshot.
Still, no mDNS packets show up on the Wi-Fi interface. Please let me know how we can go about fixing this! Attached you will also find a screenshot from Wireshark showing this issue - the MDNS packets are only sent out of the device and never received.
Kind regards,
_Jacob
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Hi _Jacob,
To help diagnose the issue further, could you please provide insights on the following questions:
- Have there been any recent changes to the router's configuration or firmware updates that might affect mDNS packet transmission?
- Additionally, could you please clarify whether the wireless card in your system is pre-installed (included in the system) or if you have changed or installed the wireless card yourself?
- What is the brand and model of your Router/Access Point?
- Are the affected devices connected to the same Wi-Fi channel as the devices that are working correctly?
- Was this issue occurred as well to 2.4GHz, 5Ghz or 6GHz bands?
For the Wireless adapter not working, I suggest following the steps here in this link:
Wi-Fi Adapter Is Disabled or Is Not Working
Best regards,
Dean R.
Intel Customer Support Technician
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Hi _Jacob,
Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi _Jacob,
I kindly ask you to perform a clean installation of the latest available driver version. This step can often resolve many issues and ensure optimal performance.
Follow the steps here:
Clean Installation of Wireless Drivers
Here's the link for the latest driver:
Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*
Best regards,
Dean R.
Intel Customer Support Technician
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Hi _Jacob,
I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi _Jacob,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Dean R.
Intel Customer Support Technician

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