networ adapter ac7265

[AR9]

Hi,

I recently bought my lenovo x1 carbon 3rd generation and already from first start my adapter AC 7265 was not working. I had to disable/enable it to get connected to WIFI. Now everytime my computer restarts I get the same issue and have to go through disable/enable. How can this be fixed? Please help.

[jbenavides]

Hello andres700,

For connectivity issue like the one you mentioned the first action would be to make sure you are using the most recent driver.

Please contact the http://www.intel.com/support/oems.htm Computer Manufacturer Support and verify if you have the latest driver from Lenovo (probably 18.20). As as second option, you can get the generic version of Intel® PROSet/Wireless Software at: https://downloadcenter.intel.com/product/83635/Intel-Dual-Band-Wireless-AC-7265 Downloads for Intel® Dual Band Wireless-AC 7265.

For further assistance, please let us know the following:

- Operating System version

- Driver version.- Have you checked if the issue happens with other Wireless networks?

[AR9]

hi,

operating system is Win 8.1 Pro 64 bit

Driver is up to date and version is 17.13.12.1

Driver always disables after computer reboot.

[WColl2]

Thanks for posting your problem and giving me a head-start. I am in a very similar situation.

Lenovo Yoga 14 Model 20DM-008UUS

Win 8.1 (not pro)

Intel AC-7265

Driver 17.13.12.1

It reverts to this even after attempting to install 18.20

After every restart I disconnected and have to disable driver and re-enable driver to get unit working. It's getting old.

After re-enable I am able to connect to 2.4 or 5 ghz networks and (so far) I have not had random disconnect issues (like other have reported).

I took a screenshot after latest restart.

[WColl2]

It seems I was able to get 18.20.9 drivers to finally stick but after restarting device is still non functional until I disable and re-enable.

[KFran1]

Is there a specific issue with the Intel Dual Band Wireless-AC 7265 driver? I noticed the download link was removed from Lenovo's site. There is no notification or any update to state why. I see the download for the newest driver is still located here. https://downloadcenter.intel.com/product/83635/Intel-Dual-Band-Wireless-AC-7265 Downloads for Intel® Dual Band Wireless-AC 7265