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problems with Intel (R) WiFi Link 5100 AGN adapter

suelicl
Beginner
‎02-06-2021 05:33 AM
1,111 Views

problems with Intel (R) WiFi Link 5100 AGN adapter
Hello, I'm having problems with my WiFi network, the Intel (R) WiFi Link 5100 AGN, reads the available networks but does not connect, how to solve? Already uninstalling, I tested restart, but nothing worked, I can only connect via cable; I look forward to returning, thank you, Sueli - São Paulo/Brasil.

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Khun_Doug
Valued Contributor I
‎02-06-2021 11:10 AM
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Suelicl,

I am not familiar with this adapter, but I will try to help get you going. I need more about your wireless network: brand, age, what band or bans are you trying to connect on. Did this ever work, and if so, when did it stop working? What type of PC is this?

Please download and run the Intel System Support Utility. This tool collects hardware information about the PC. Please post the results as an attachment. The link to the Intel SSU is here: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

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