"Intel Wireless Bluetooth" Constantly Disconnecting /// don t show TURN ON Bluetooth

[antoniostancu]

Errror (youtube.com) here i post an video. so i can t connect to bluetooth, (i have g435 speackers) without cable and i m connected with bluetooth. now i can t connect because the bluetooth button don t apear and when i click on add devices apear ... 

i try to reinstall drivers, uninstall drivers, update and download another driver (Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*) DIDN T WORK

i try to install another windows 10, another windows 11. restore point and some tips from youtube. can t fix this error. what need to make to repair my pc...? on my pc i have 2 Antenna need to buy another anntena or what i make to finally repair !!

[Jose_Intel]

Hello @antoniostancu

Thank you for posting on the Intel️® communities.

We sincerely regret you are experiencing connectivity issues, we will be more than happy to assist you.

Please answer the following:

·      Was it working before?

·      Have you made any recent software change that might have caused the issue?

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

[antoniostancu]

hellow, sorry for time. i download the program and doesn t work to open....

[antoniostancu]

a

[DeividA_Intel]

Hello antoniostancu, 

I am following up because I want to know if your issue with Bluetooth continues or if you were able to fix it by yourself. I will be waiting for your next response.

Regards,  

Deivid A.  

Intel Customer Support Technician  

[Jose_Intel]

Hello antoniostancu

We hope you are having a nice day. 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards. 

Jose B.  

Intel Customer Support Technician.