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EKu
Beginner
1,187 Views

"Intel is integrated within the system manufacturers,This is manufacturer's problem。"What do you think。

Reply above is Intel's words, I don't know what's the use of technology community.

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11 Replies
EKu
Beginner
141 Views

I submitted the error log, but no one CARES, no help.

idata
Community Manager
141 Views

Eric_Ku,

 

 

We do want to help you resolving this situation and in order to do so, we also need your assistance. Please, at your earliest convenience, provide us a detailed explanation of the situation you are experiencing and in this way we can provide all the attention you need.

 

 

If it is ok for you to receive support in English, we are more than glad to assist you. In this thread: /thread/104459 Intel 7260AC 蓝牙安装问题 we understand you have mentioned that you would prefer to have support in simplified Chinese for a better and clearer understanding. We are looking forward to hearing from you.

 

 

Best regards,

 

Aleki
EKu
Beginner
141 Views

But Chinese support told me that this is a question of notebook computer makers, and Intel has nothing to do, thank you.

idata
Community Manager
141 Views

Eric_Ku,

 

 

Please, let us know if you will continue your support in simplified Chinese or will continue with us here. If you prefer to continue with us here, please provide detailed information on the situation you are experiencing.

 

Is your intention to use Intel® WiDi or just Miracast*?

 

Are you trying to connect it to a TV, projector... other types of WiDi/Miracast receivers such as Roku*, NTEGEAR* Push 2 TV, ActionTech*... and the like?

 

 

In order to use our Intel® WiDi, your computer needs to meet all requirements, you can confirm if your computer meets the requirements here:http://www.intel.com/content/www/us/en/support/emerging-technologies/000014932.html System Requirements for Intel® Wireless Display (Intel® WiDi)

 

 

Please, let us know as soon as you or at your earliest convenience.

 

 

Best regards,

 

Aleki

 

idata
Community Manager
141 Views

Eric_Ku,

 

 

We haven't heard from you in a while so we would like to know if there anything else we can do for you here through communities.

 

 

Best regards,

 

Aleki
EKu
Beginner
141 Views

Problem has not been solved, I didn't get any help.

Only pass the buck, thank you.

idata
Community Manager
141 Views

Eric_Ku,

 

 

If it is OK for you to receive support in English, we are more than glad to provide all the assistance you need regarding Intel® WiDi and in order for us to efficiently help you if you prefer to have the support in English, we do need a detailed report on the situation.

 

 

1. Does your computer meet the requirements for Intel® WiDi?

 

you can check it here: http://www.intel.cn/content/www/cn/zh/support/emerging-technologies/000014932.html Intel® Wireless Display (Intel® WiDi) 的系统要求

 

2. Are you trying to project to a smart TV, if so what brand and model is it?

 

3. Have you checked with the TV manufacturer if it is Intel® WiDi ready?

 

4. Which OS are you using? Windows*8.1 or Windows®10? If it is Windows®10, the latest update removes Intel® WiDi from the computer as it is no longer compatible with this OS.

 

 

Please, check this relevant piece of information:http://www.intel.com/content/www/us/en/support/emerging-technologies/000021693.html Product Discontinuation Notice for Intel® WiDi and Intel® Pro WiDi

 

 

We also would like to inform you that either Windows*8.1 or Windows®10 comes with a native feature called http://www.wi-fi.org/discover-wi-fi/wi-fi-certified-miracast Miracast* which you can use to project your computer screen to any compatible device or receiver. This link provided by Microsoft* offers instructions on how to use it.https://support.microsoft.com/en-us/help/15053/windows-8-project-wireless-screen-miracast Project to a wireless display with Miracast

 

 

We hope this information helps you. Please, for further assistance, let us know detailed information on the issue so we can assist you.

 

 

Best regards,

 

Aleki

 

EKu
Beginner
141 Views

You provide information without any help, doesn't have anything to do with my question;

I don't know why, solve the problem of a driver conflict so difficult, th

idata
Community Manager
141 Views

Eric_Ku,

We do understand your frustration and we are doing whatever is in our reach to assist you.

 

We also notice the in this thread: /thread/104459 https://communities.intel.com/thread/104459 - one of our technician is providing you support in simplified Chinese as you have requested.

We recommend to maintain only one thread to guarantee efficiency of support. Please follow the suggestions provided by wb_Intel as we understand it is much easier for you to receive support in simplified Chinese.

We are at your disposal for any further questions, doubts and support you may need.

Best regards,

 

Aleki
idata
Community Manager
141 Views

Eric_Ku,

 

 

We haven't heard from you in a while so we would like to know if you still need our assistance.

 

 

Best regards,

 

Aleki
KWong21
Beginner
141 Views

100% agree, it's a disgrace.

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