wifi 6 ax200 5ghz not working

Humb0r · ‎01-23-2022

Currently I am in a hotel where only a 5ghz wifi connection is available.

All my other devices have no problem connecting. My laptop (Lenovo T14s) with Intel wifi 6 ax200 can not connect to the 5ghz network. However, when I boot up ubuntu it can connect just fine to that 5ghz network.

So clearly there must be a problem with the driver.

I tried installing older versions, and newer then currently on my laptop. But no success. I saw several other threads having these problems that could fix it with drivers or other router settings. The latter is no option for me, since I am in a hotel. And I tried other drivers.

I could narrow the problem down, and there clearly is a major bug in all of the windows drivers preventing proper 5ghz connection.

David_G_Intel · ‎01-25-2022

Hello Humb0r

Thank you for posting on the Intel️® communities. Please share with us the following information:

Have you tried using the customized drivers from Lenovo or the Intel drivers?
What Windows version and build do you use?
Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
Did this happen before on a different network?
Have you installed any recent software or hardware in your system?

Regards,

David G

Intel Customer Support Technician

David_G_Intel · ‎01-31-2022

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

David_G_Intel · ‎02-03-2022

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

David G.

Intel Customer Support Technician

Humb0r · ‎02-04-2022

The Problem was not solved at all.

I am no longer in the hotel, so I can not test anything anymore. The drivers I tried where an older Lenovo version, the newest Intel version and then the newest Lenovo version. All had the same error and I could not connect to the 5ghz network.