wifi pciex issue

[thejcj43]

i have a acer x3400.g tri core 3.ghps with 6 gig ram pc run on win 10 pro i put a brand new dual band pci.ex in it 

and ran setup all drivers went in blutooth works but its not working for wifi 

i have the lastest drivers so am i missing somthing

[Jose_V_Intel]

Hello thejcj43,

Thank you for posting on the Intel Community. 

Based on the information that you provided and in order to better understand your issue please provide the following information: 

• Please confirm the Intel wireless product model.

• Please check the Regulatory Information Regarding Wireless Hardware Installation or Upgrade https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-io/wireless.html

• Is recommended to check directly with the Original Equipment Manufacturer compatibility since some features may not work at all.

Regards.

Jose V.

Intel® Customer Support Technician

[thejcj43]

Intel® Wi-Fi 6 AX200 160MHz

is what i put in it 

[Khun_Doug]

When you say the Wi-Fi is not working, there are any number of ways it may be malfunctioning. Please open Device Manager and drill down to Network adapters / Intel Wi-Fi 6 AX200, and open that selection with a right-click, and choose properties. Please verify the driver version. Also verfify Device Manager does not have an error indicator on this adapter.

For the Wi-Fi, what is the network you are trying to connect to? What type of wireless router or access point do you have? What bands are you attempting to use?