oneAPI Registration, Download, Licensing and Installation
Support for Getting Started questions related to download, Installation and licensing for Intel oneAPI Toolkits and software development tools.

Always failed to install...

xuanshu
Beginner
817 Views

I can't install the oneapi, either vs2022 or vs2019. Does anyone have a similar problem? Thank you

The following is the log file,

02/23/2023 19:23:21:967 : 4428 : MESSAGE : C:\Program Files (x86)\Intel\oneAPI\Installer\installer.exe is run with arguments: --log-dir C:/Users/86186/AppData/Local/Temp/intel_oneapi_installer/2023.02.23.19.23.17.613 --product-id intel.oneapi.win.hpckit.product --product-ver 2023.0.0-25931 --package-path C:\Users\86186\AppData\Local\Temp\w_HPCKit_p_2023.0.0.25931_2023-02-23_19-23-16\packages
02/23/2023 19:23:21:967 : 4428 : MESSAGE : Installer is started in GUI mode
02/23/2023 19:23:21:968 : 4428 : MESSAGE : Installer executable location is C:\Program Files (x86)\Intel\oneAPI\Installer\installer.exe, version is 4.3.0.251
02/23/2023 19:23:21:968 : 4428 : MESSAGE : Package manager executable location is C:\Program Files (x86)\Intel\PackageManager\1.0\packagemanager.exe, version is 4.3.0-251
02/23/2023 19:23:21:968 : 4428 : MESSAGE : Product is set to intel.oneapi.win.hpckit.product,v=2023.0.0-25931. Mode is set to install.
02/23/2023 19:23:22:690 : 2696 : MESSAGE : PreRequisite for other install successfully checked
02/23/2023 19:23:22:701 : 2696 : MESSAGE : PreRequisite for other Intel install successfully checked
02/23/2023 19:23:22:706 : 2696 : MESSAGE : All checks for preRequisite for supported operation system are passed
02/23/2023 19:23:23:583 : 2696 : MESSAGE : PreRequisite for admin rights successfully checked
02/23/2023 19:23:23:583 : 2696 : MESSAGE : PreRequisite for temporary folder successfully checked
02/23/2023 19:23:23:583 : 2696 : MESSAGE : PreRequisite for host architecture successfully checked
02/23/2023 19:23:23:639 : 4428 : MESSAGE : The following products are installed by the moment:
Id: intel.oneapi.win.basekit.product, name: Intel® oneAPI Base Toolkit, version: 2022, installation directory: E:\oneAPI
Id: intel.oneapi.win.hpckit.product, name: Intel® oneAPI HPC Toolkit, version: 2022, installation directory: E:\oneAPI
End of installed products list.
02/23/2023 19:24:22:270 : 1596 : MESSAGE : PreRequisite for Instance Msi successfully checked
02/23/2023 19:24:25:952 : 1596 : MESSAGE : PreRequisite for free disk space passed
02/23/2023 19:24:25:953 : 1596 : MESSAGE : PreRequisite for permissions passed
02/23/2023 19:24:25:953 : 1596 : MESSAGE : PreRequisite for other install successfully checked
02/23/2023 19:24:25:953 : 1596 : MESSAGE : PreRequisite for other Intel install successfully checked
02/23/2023 19:24:25:995 : 1596 : MESSAGE : PreRequisite for Visual Studio running with id = [visualStudioRunning.2019] passed
02/23/2023 19:24:25:995 : 1596 : MESSAGE : PreRequisite for Visual Studio running with id = [visualStudioRunning.OtherUsers] passed
02/23/2023 19:24:26:022 : 4428 : MESSAGE : ISIP consent status is 'Yes'
02/23/2023 19:24:26:022 : 4428 : MESSAGE : Product installation directory is E:\oneAPI
02/23/2023 19:24:26:022 : 4428 : MESSAGE : Product download size required: 734815979 bytes
02/23/2023 19:24:26:022 : 4428 : MESSAGE : Product installation size required: 2221062323 bytes
02/23/2023 19:24:26:022 : 4428 : MESSAGE : Product will be (un)integrated with the following IDEs:
02/23/2023 19:24:26:022 : 4428 : MESSAGE : Microsoft Visual Studio* 2019
02/23/2023 19:24:26:023 : 4428 : MESSAGE : End of IDE list.
02/23/2023 19:24:26:043 : 1596 : MESSAGE : Graph State Dump.
----------------------------------------------------------------------------------------------------
intel.oneapi.win.hpckit.product,v=2023.0.0-25931, Enabled, Selected, Not Installed
intel.oneapi.win.hpckit.getting_started,v=2023.0.0-25931, Enabled, Selected, Not Installed
intel.oneapi.win.oneapi-common.vars,v=2023.0.0-25468, Enabled, Selected, Not Installed
intel.oneapi.win.oneapi-common.licensing,v=2023.0.0-25468, Enabled, Selected, Not Installed
intel.oneapi.win.dev-utilities,v=2021.8.0-25540, Enabled, Selected, Not Installed
intel.oneapi.win.dev-utilities.vs2019,v=2021.8.0-25540, Enabled, Selected, Not Installed
intel.oneapi.win.dev-utilities.common,v=2021.8.0-25540, Enabled, Selected, Not Installed
intel.oneapi.win.dev-utilities.vs2022,v=2021.8.0-25540, Disabled, Not Selected, Not Installed
intel.oneapi.win.inspector,v=2023.0.0-25545, Enabled, Not Selected, Not Installed
intel.oneapi.win.inspector.vsix,v=2023.0.0-25545, Enabled, Not Selected, Not Installed
intel.oneapi.win.inspector.vs2019,v=2023.0.0-25545, Enabled, Not Selected, Not Installed
intel.oneapi.win.inspector.pin_vs2019,v=2023.0.0-25545, Enabled, Not Selected, Not Installed
intel.oneapi.win.itac,v=2021.8.0-25539, Enabled, Not Selected, Not Installed
intel.oneapi.win.mpi.devel,v=2021.8.0-25543, Enabled, Not Selected, Not Installed
intel.oneapi.win.mpi.runtime,v=2021.8.0-25543, Enabled, Selected, Not Installed
intel.oneapi.win.condaindex,v=2023.0.0-25469, Enabled, Selected, Not Installed
intel.oneapi.win.cpp-compiler,v=2023.0.0-25922, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-dpcpp-common,v=2023.0.0-25922, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common,v=2023.0.0-25922, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common-runtime,v=2023.0.0-25922, Enabled, Selected, Not Installed
intel.oneapi.win.openmp,v=2023.0.0-25922, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger,v=2023.0.0-25548, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.fee.vs2019,v=2023.0.0-25548, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.vsmi.vs2019,v=2023.0.0-25548, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.fee.vs2022,v=2023.0.0-25548, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.vsmi.vs2022,v=2023.0.0-25548, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-base-pro-common-runtime,v=2023.0.0-25922, Enabled, Selected, Not Installed
intel.oneapi.win.tbb.devel,v=2021.8.0-25874, Enabled, Not Selected, Not Installed
intel.oneapi.win.tbb.runtime,v=2021.8.0-25874, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.vcperflib_vsix_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.vcperflib_vsix_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.vcperflib_bt_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.vcperflib_bt_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.c_common_ccompxe_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.c_common_ccompxe_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.c_common_shared_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.c_common_shared_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common_converter_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common_converter_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.oneapi_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.oneapi_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_win32_unique192_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_vsix_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common_vs2019,v=2023.0.0-25839, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.utils_vs2019,v=2023.0.0-25839, Enabled, Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_x64_unique192_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.docs,v=2023.0.0-25839, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.docs-cpp,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_win32_UNIQUE192_bt_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.c_common_shared_bt_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_x64_UNIQUE192_bt_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_win32_unique192_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_vsix_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.utils_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_x64_unique192_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_win32_UNIQUE192_bt_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.c_common_shared_bt_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_x64_UNIQUE192_bt_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_bt_llvm_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_bt_llvm_193_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.shared_bt_llvm_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common,v=2023.0.0-25839, Enabled, Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_bt_llvm_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.shared_bt_llvm_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_llvm_unique192_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_vsix_llvm_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_llvm_unique193_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_llvm_unique2023_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique2023_vsix_llvm_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.shared_vsix_llvm_vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.shared_vsix_llvm_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.cpp-compiler.ide.unique_vsix_llvm_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_shared.vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide.vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_unique2021_VS160.vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_unique2022_VS160.vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_unique2023_VS160.vs2019,v=2023.0.0-25839, Enabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_shared.vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide.vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_unique2022_VS170.vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide_unique2023_VS170.vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide.bt_vs2019,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp-compiler.ide.bt_vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.ifort-compiler,v=2023.0.0-25922, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler-ide-reg,v=2023.0.0-25922, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler.ide.vs2019,v=2023.0.0-25839, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler.ide.vs2022,v=2023.0.0-25839, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.docs-fort,v=2023.0.0-25839, Enabled, Selected, Not Installed
----------------------------------------------------------------------------------------------------

02/23/2023 19:24:26:236 : 4428 : MESSAGE : ----------------------------------------------------------------------------------------------------
02/23/2023 19:24:26:236 : 4428 : MESSAGE : Anonymous statistics fields: 
02/23/2023 19:24:26:236 : 4428 : MESSAGE :     EventId = 'install-min'
02/23/2023 19:24:26:236 : 4428 : MESSAGE :     EventTime = ''
02/23/2023 19:24:26:236 : 4428 : MESSAGE :     Id = 'intel.oneapi.win.hpckit.product,v=2023.0.0-25931'
02/23/2023 19:24:26:236 : 4428 : MESSAGE :     Message = '{  \"product_name\":\"[Windows] Intel® oneAPI HPC Toolkit 2023\",  \"lic_type\":\"\",   \"support_code\":\"\",   \"install_status\":\"4611\",   \"product_tag\":\"\"  }'
02/23/2023 19:24:26:236 : 4428 : MESSAGE :     ProductId = '[Windows] Intel® oneAPI HPC Toolkit 2023'
02/23/2023 19:24:26:236 : 4428 : MESSAGE : ----------------------------------------------------------------------------------------------------
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3 Replies
Soumya_M_Intel
Moderator
807 Views

Hi xuanshu,

 

Thanks for posting your concern on the forum. Kindly let us know the below details. They will allow us to understand the situation better.

 

  • The version of the Windows operating system.
  • Are you using the customizable (i.e. online) installer or a full (i.e. offline) installer?
  • From our understanding, Visual Studio 2019 and 2022 were installed for testing the toolkit installation. However, please confirm if they both are currently installed and if there are are any other versions currently installed.
  • Kindly share in a text file with the copy of the Info (using 'Copy Info') from 'About' of the Help section of the currently installed Visual Studio versions.
  • Are there any versions of Intel® product toolkits (i.e. Intel® OneAPI Toolkit) & suites (i.e. Intel® Parallel Studio XE) or their components already installed or recently uninstalled? If yes, please share their versions.

 

Looking forward to your update.

 

Regards,

Soumya


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Soumya_M_Intel
Moderator
708 Views

Hi xuanshu,


Kindly let us know the requested details. Those will allow us to check further.


Regards,

Soumya


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Soumya_M_Intel
Moderator
656 Views

Hi xuanshu,


We understand that you might be looking into the issue. However, this is to update you that we have not heard from you on our previous responses. Please reply within the next 24 business hours to keep this thread active.


Regards,

Soumya


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