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An error occurs after parallel studio XE 2017 update4 license update

Green2
Beginner
655 Views

Hello,

I am using Parallel Studio XE 2017 update4.

My license for the student version recently expired, so I extended and renewed a license.

I thought I had renewed it correctly, but the compiler started giving me errors.

 

The license was updated using the Intel Software Manager.

 

When I run the file, I get the error message

"error: can't open file test.obj for write"

 

Is there a wrong way to renew a license?

Please tell me how to solve this problem.

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1 Solution
Soumya_M_Intel
Moderator
603 Views

Hi Green2,


We have just reached out to you via email to provide information, workaround steps, license file and future findings. Looking forward to your update on the forum post or via email (if you have to share any private information). 


Regards,

Soumya


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3 Replies
Soumya_M_Intel
Moderator
624 Views

Hi Green2,

 

Thanks for posting your concern on the forum. Please note, Intel® has transitioned from providing Intel® Parallel Studio XE as a free tool (student license) to providing Intel® oneAPI Toolkits as a free tool. Due to that, the request for Intel® Parallel Studio XE free license renewal/re-application is outside of our scope of assistance now.

 

However, the transition from Intel® Parallel Studio XE to Intel® oneAPI Toolkits delivers additional capabilities through existing tools and new tools.

 

The Intel® Parallel Studio XE Cluster Edition product suite maps to the equivalent Intel® oneAPI Toolkits: Intel® oneAPI Base Toolkit + Intel® oneAPI HPC Toolkit.

 

The Intel® oneAPI Base Toolkit and the Intel® oneAPI HPC Toolkit are available for Windows*, Linux*, and macOS*.

 

·   Qualification – No qualification is required.

·   Support – All Intel® oneAPI Toolkits are available at no cost and include community forum support. Community Forums 

·   Licensing – Install and run the tools under the terms of use found in the End User License Agreement. No license files are needed.

 

Please click on the below link to choose and download the required product tools with respect to Intel® oneAPI Toolkits.

 

Link - https://software.intel.com/content/www/us/en/develop/articles/qualify-for-free-software.html

 

Note - Make sure to download and install Intel® oneAPI Base Toolkit first and then add Intel® oneAPI HPC Toolkit or the toolkit of your choice.

 

An option to still get Intel® Parallel Studio XE is emailing your serial number and contact information to software_tools_request@intel.com to request a license. However, please know, the chances of getting a license are low and it is not guaranteed.

 

The only other way left, to get the Intel® Parallel Studio XE suite is by purchasing a commercial or academic license for Intel® oneAPI Toolkits. You may contact our resellers for more information regarding the purchase.

 

Reseller's Link: https://software.intel.com/content/www/us/en/develop/tools/resellers.html

 

However, please note, we have just emailed you requesting certain details for a better understanding of the query. Since they would contain private information and cannot be provided on the public forum, we would suggest you get back to us by replying to the email. The information would allow us to check if the license has been renewed or not.

 

Regards,

Soumya

 

Soumya_M_Intel
Moderator
604 Views

Hi Green2,


We have just reached out to you via email to provide information, workaround steps, license file and future findings. Looking forward to your update on the forum post or via email (if you have to share any private information). 


Regards,

Soumya


Soumya_M_Intel
Moderator
559 Views

Hi Green2,


I have not heard from you in the last 20 days. I am assuming that your issue has been resolved. Proceeding further we are closing this thread. It will no longer be monitored by Intel®. However, feel free to create a new thread if there are any queries or concerns. Have a nice day ahead.


Regards,

Soumya


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