Bootstrapper.exe - Bad Image - Qt6Core.dll

[Joe-Shmo]

I am unable to install the Intel oneAPI Base Toolkit as an online or offline download (w_BaseKit_p_2023.1.0.47256.exe) due to the error described in the image below (Bootstrapper.exe - Bad Image - Qt6Core.dll).

It looks like the DLL isn't even there.

I am using Windows 10

bootstrapper.exe - Bad Image

[ArpanB_Intel]

Hi Joe, please share the below information with us:

- OS build on which you are installing the software

- Version of Microsoft Visual Studio installed along with it's build version

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

- Installation Log files.

The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs

The default path for a log file for a Parallel Studio XE installation is: %temp%\pset_tmp_PSXE<version>_<username>

We would like to know.

[Joe-Shmo]

Here is the requested information:

1) OS build on which you are installing the software

OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.19045 N/A Build 19045

2) Version of Microsoft Visual Studio installed along with it's build version
Microsoft Visual Studio Professional 2022
Version 17.5.3
VisualStudio.17.Release/17.5.3+33516.290
Microsoft .NET Framework
Version 4.8.04084

Installed Version: Professional

3) Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system
Nothing yet installed.

4) Installation Log files.
Please see attached file.

Here is what is in the installation directory (Same as image above):

C:\Users\Joe\Downloads\w_BaseKit_p_2023.1.0.47256_offline>ls -l
total 17871
-rwxrwx---+ 1 Administrators Administrators 746112 Mar 7 15:12 Qt6Core5Compat.dll
-rwxrwx---+ 1 Administrators Administrators 5831808 Mar 7 15:12 Qt6Gui.dll
-rwxrwx---+ 1 Administrators Administrators 1182848 Mar 7 15:12 Qt6Network.dll
-rwxrwx---+ 1 Administrators Administrators 4822656 Mar 7 15:12 Qt6Widgets.dll
-rwxrwx---+ 1 Administrators Administrators 201 Mar 24 18:21 README.md
drwxrwx---+ 1 Administrators Administrators 0 Apr 13 09:10 app-icon
-rwxrwx---+ 1 Administrators Administrators 57965 Mar 7 15:12 bootstrapper.en_US.qm
-rwxrwx---+ 1 Administrators Administrators 157824 Mar 7 15:14 bootstrapper.exe
-rwxrwx---+ 1 Administrators Administrators 6790 Mar 24 18:20 bootstrapper.json
-rwxrwx---+ 1 Administrators Administrators 10141 Mar 24 18:20 bootstrapper.json.sig
-rwxrwx---+ 1 Administrators Administrators 4461696 Mar 7 15:14 bootstrapperLib.dll
drwxrwx---+ 1 Administrators Administrators 0 Apr 13 09:10 imageformats
-rwxrwx---+ 1 Administrators Administrators 23227 Mar 7 15:14 license.txt
-rwxrwx---+ 1 Administrators Administrators 436600 Mar 7 15:12 msvcp140.dll
-rwxrwx---+ 1 Administrators Administrators 21384 Mar 7 15:12 msvcp140_1.dll
-rwxrwx---+ 1 Administrators Administrators 166264 Mar 7 15:12 msvcp140_2.dll
drwxrwx---+ 1 Administrators Administrators 0 Apr 13 09:10 packages
drwxrwx---+ 1 Administrators Administrators 0 Apr 13 09:10 platforms
-rwxrwx---+ 1 Administrators Administrators 21 Mar 7 15:12 qt.conf
-rwxrwx---+ 1 Administrators Administrators 312 Mar 7 15:14 qt_source_code.txt
-rwxrwx---+ 1 Administrators Administrators 195509 Mar 7 15:14 third-party-programs.txt
drwxrwx---+ 1 Administrators Administrators 0 Apr 13 09:10 tls
-rwxrwx---+ 1 Administrators Administrators 76168 Mar 7 15:12 vcruntime140.dll

I noticed the log file has this:

13.04.2023 09:10:47 : 18952 : Extracting: C:\Users\Joseph.Churchwell\Downloads\w_BaseKit_p_2023.1.0.47256_offline\Qt6Core.dll

However, it is not in the directory when I check.

Thank you,

Joe

[ArpanB_Intel]

Joe, thank you for the information. We will check the log files and get back to you.

Have a nice day!

[Joe-Shmo]

Is there an update on this issue? Thanks, Joe

[Joe-Shmo]

I checked to see if there was an updated image today on the Intel website.  I noticed there is now an option for the version to download.  I was finally able to install the Intel® oneAPI Base Toolkit using the older version 2023.0.0.

Can we do the same for the Intel® oneAPI HPC Toolkit? This seems to have the same installation problem.

Thank you,

Joe

[ArpanB_Intel]

Joe, we have contacted you internally with some information. Please check your inbox for further updates.

[ArpanB_Intel]

Joe, we contacted you internally with some information. Please check your inbox for further updates.

[ArpanB_Intel]

Joe, unfortunately we were unable to hear back from you.

If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.