oneAPI Registration, Download, Licensing and Installation
Support for Getting Started questions related to download, Installation and licensing for Intel oneAPI Toolkits and software development tools.

Can't download oneAPI kit

Scorp
Novice
2,120 Views

My student license for Intel Parallel Studio 2019 XE just expired. I see that the oneAPI toolkit is required. When I try to download the base toolkit from 

https://software.intel.com/content/www/us/en/develop/tools/oneapi/base-toolkit/download.html

and then I clicked on download, it keeps prompting me to the "Register for Intel® Developer Zone" where I can "Sign up for Intel® oneAPI update notifications, access to tools, code and support communities.". The problem is I *already* did this (several times, even) and it still shows me that page. I can't seem to download the base kit.

 

Any help?

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1 Solution
Viet_H_Intel
Moderator
2,080 Views

Can you able to open a ticket at https://supporttickets.intel.com?

Thanks,


View solution in original post

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6 Replies
AbhishekD_Intel
Moderator
2,111 Views

Hi,


Thanks for reaching out to us.

We have a separate dedicated forum for installation and download issues. So moving this issue to the appropriate forum.

https://community.intel.com/t5/Registration-Download-Licensing/bd-p/registration-download-licensing-instal


Warm Regards,

Abhishek


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Viet_H_Intel
Moderator
2,090 Views

I tried but couldn't able to reproduce your issue. Can you log out and then log back in to see if you are able to download?

Thanks,


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Scorp
Novice
2,083 Views

Hi, thanks for the reply.

 

I logged out and back in. I still got the same thing - register for the ideal zone. When I did and I go to My Intel it still shows me my old products with expired licenses.

 

I also tried in a new browser. Same thing.

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Viet_H_Intel
Moderator
2,081 Views

Can you able to open a ticket at https://supporttickets.intel.com?

Thanks,


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Scorp
Novice
2,069 Views
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Viet_H_Intel
Moderator
2,005 Views

This issue has been resolved and we will no longer respond to this thread.  

If you require additional assistance from Intel, please start a new thread. Any further interaction in this thread will be considered community only.

Thanks,


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