Can't download oneAPI kit

[Scorp]

My student license for Intel Parallel Studio 2019 XE just expired. I see that the oneAPI toolkit is required. When I try to download the base toolkit from 

https://software.intel.com/content/www/us/en/develop/tools/oneapi/base-toolkit/download.html

and then I clicked on download, it keeps prompting me to the "Register for Intel® Developer Zone" where I can "Sign up for Intel® oneAPI update notifications, access to tools, code and support communities.". The problem is I *already* did this (several times, even) and it still shows me that page. I can't seem to download the base kit.

Any help?

[AbhishekD_Intel]

Hi,

Thanks for reaching out to us.

We have a separate dedicated forum for installation and download issues. So moving this issue to the appropriate forum.

https://community.intel.com/t5/Registration-Download-Licensing/bd-p/registration-download-licensing-instal

Warm Regards,

Abhishek

[Viet_H_Intel]

I tried but couldn't able to reproduce your issue. Can you log out and then log back in to see if you are able to download?

Thanks,

[Scorp]

Hi, thanks for the reply.

I logged out and back in. I still got the same thing - register for the ideal zone. When I did and I go to My Intel it still shows me my old products with expired licenses.

I also tried in a new browser. Same thing.

[Viet_H_Intel · Accepted solution]

Can you able to open a ticket at https://supporttickets.intel.com?

Thanks,

[Scorp]

Ok thanks, I submitted one.

[Viet_H_Intel]

This issue has been resolved and we will no longer respond to this thread.  

If you require additional assistance from Intel, please start a new thread. Any further interaction in this thread will be considered community only.

Thanks,